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IOP3705 Assignment 2 Semester 2 2024 - DUE 6 September 2024

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IOP3705
ASSIGNMENT 2 SEMESTER 2 2024
UNIQUE NO.
DUE DATE: 6 SEPTEMBER 2024

, IOP3705

Assignment 2

Semester 2 2024

Due Date: 6 September 2024

Organisational Development and Change

QUESTION 1: General Model of Planned Change

The General Model of Planned Change involves four basic activities:

(1) entering and contracting,

(2) diagnosing,

(3) planning and implementing change,

(4) evaluating and institutionalizing change (Cummings & Worley, 2021).

These steps are integral to organizational development (OD) and serve as a guide for
practitioners in the field.

1. Entering and Contracting

This first stage involves identifying key issues in the organization and
establishing a formal agreement between the organization and the OD
practitioner. In the case of BlueSkies Airlines, the CEO identified the need for
external help to assess the organization's strengths and weaknesses. A
partnership was formed between BlueSkies and OD Consulting Ltd. A formal
contract was established that outlined the scope of work, roles, and expectations
(Case Study). This corresponds directly with the entering and contracting phase.

2. Diagnosing

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