RWSTO16 ACTUAL EXAM QUESTIONS
WITH VERY ELABORATED ANSWERS
CORRECTRY WELL ORGANIZED LATEST
2024 – 2025 ALREADY GRADED A+
What must be removed from the new LCD panel before reassembling the system?
- ANSWERS-
Which of the following storage drives uses NAND memory instead of spinning
magnetic platters? - ANSWERS-Solid State Drive
Lenovo's Corporate Social Responsibilities (CSR) include... - ANSWERS-All of the
above
A technician is about to open a desktop PC to replace a video card. He shuts down
the computer, opens it, grounds himself with the ESD wrist strap, and begins to
open the case. Which step did the technician forget to do? - ANSWERS-Disconnect
the power cable
,If a system has an internal battery, but no process to disable it, what should be
done before servicing the system? - ANSWERS-Disconnect the internal battery
from the system board
With Lenovo Solution Center you can - ANSWERS-Scan hardware
Under the main umbrella brand of Lenovo, we have premium products, such as...
- ANSWERS-ThinkPad, ThinkCentre & Yoga
Which of the following rules regarding proper dress code apply to all Lenovo
Service Technicians? (Select all that apply) - ANSWERS-Polo or button down shirts
or blouses (Lenovo logos only)
AND
No Hats
Which document provides the list of correct tools to perform maintenance on a
given Lenovo system? - ANSWERS-Hardware Maintenace Manual (HMM)
What are the two major different types of memory modules that will be found
across Lenovo systems? - ANSWERS-DIMMs and SO-DIMMs
OR
SIMMs and TransFlash
OR
SIMMs and SO-DIMMs
, Which of the following cable management solutions can be found in desktop
systems? (Select all that apply) - ANSWERS-Zip ties
AND
Snap clips
Who provides the shipping container to the customer when a system needs to be
shipped to the service depot? - ANSWERS-Retailer
OR
Service technician
OR
Lenovo
NOT
Service provider
Which of the following statements are true about replacing the thermal
compound on a laptop? - ANSWERS-Spread the thermal compound until the
entire surface is covered.
Our mainstream products include - ANSWERS-ThinkPad & ThinkCentre
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