A person who is not officially appointed as the head of a group
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Informal Leaders
,Leadership style that is primarily concerned with job tasks
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Task-Oriented Style
Forceful communication style often carried out in a loud and hostile manner
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Aggressive Communicator
Power that comes from one's organizational role or position
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Legitimate Power
Rules, principles, and standards for deciding what is morally right or wrong when doing
business
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, Organizational Ethics
When the law and personal organizational ethics are in accordance with each other
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Legal-Ethical
The task-related behaviors of a leader
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Initiating
Expressing information without the use of words, such as using body language, tone of voice,
facial expressions, and even silence
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Nonverbal communication
An individual who oversees a certain group of tasks, or a certain subset of a company and
often has a staff of people who report to them
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Manager
When information transmitted is interpreted by the receiver in the way it was intended by the
sender
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Effective Communication
Selling, Telling, Participating, Delegating
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Situational Theories of Leadership (Approaches)
Guided interview questions where individuals describe their thoughts and feelings during
specific situations and a coach helps establish a development plan
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Behavioral Event Interviews
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