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CMS 315M Exam 1 (lecture notes) Questions and Answers
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CMS 315M Exam 1 (lecture notes) Questions and Answers
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CMS 315M Exam 1 (lecture notes)Questions and Answers
Proximity - Answer -we meet because we are near someone
Appearance - Answer -we choose to talk to someone because they are attractive
Utility - Answer -we meet someone because they are useful
Lonliness - Answer -we talk to ppl because we are lonely
Managing an impression - Answer -we try to look good for the person we are meeting -
physically and socially
warmth: how nice u are
competence: how smart u are
Reduce uncertainty by making predictions - Answer -we make predictions to try and get
to know someone - we want to figure out who this person is we are talking to
Cultural Predictions - Answer -the french are smelly - europeans are commies
not very effective
Sociological Predictions - Answer -stereotype about the groups they belong to - he's in a
frat so he would like that shirt - most common way we interact with people
*group
Interpersonal Predictions - Answer -you know someone so well you know how they
differ from other people
*individual
You cannot not communicate - Answer -you are always communicating a message -
talking or not
ex: ignoring someone, the way you dress, your tone
Meaning are in people - Answer -words mean nothing ppl mean a lot
meanings are not in words - Answer -different meaning for the same word in different
languages -be careful what you say
,-Labels: the word itself is the action - not everyone shares the same meaning for words
meanings are not in behavior - Answer -hook em hand sign means different thing in
another culture
-Punctuation: you think the fight started here & they think it started there
Communication is irreversible - Answer -you can't ever take something back
ex: mom said " i wish you were never born" will remember it till the day you die
Giving/Receiving Information functional communication - Answer -describe what's
wrong for Dr. - take advice from Dr.
Persuading/Influencing functional communication - Answer -want someone to change
their behavior
Affinity functional communication - Answer -communicate to make ppl like you
Identity functional communication - Answer -you are who you are by the way you
communicate with ppl and they way they communicate with you
ex: someone tells you that you look bad every day it will make you feel bad about
yourself
Entertainment - Answer -talking for fun, entertainment
Communication is a tool - Answer -can be used for good or bad
sometimes need to not talk to someone
ex: Hitler good speaker - made him successfully evil
Communication is learned - Answer -no one is born communicating - they must learn
ex: baby cries diff way to get what it wants
Communication is both intentional and unintentional - Answer -intentional: meant to do
something
unintentional: didnt mean to do something
Perceived as:
int-int or unint-unint = GOOD
int-unit = BAD
Communication is contextual - Answer -communication always happens within context
Communication in Physical Context - Answer -go on a date to a nice restaurant not
mcdonalds - hollister is dark because everything looks better in the dark
Communication in Psychological Context - Answer -proxy father & baby photographer
mixup - you are happy and the whole world seems happy
, Communication has both content and relational apsects - Answer -anytime we
communicate we send 2 messages
-content: what we are talking about -substance
-relational: tone of content being communicated
ex: teacher doesn't like what she's teaching - can tell
ex: saying alphabet with different emotions
Communication = Relationship - Answer -can't communicate w/o a relationship and cant
have a relationship w/o communicating
Define interpersonal communication - Answer -the PROCESS whereby one
STIMULATES meaning in the mind of another through VERBAL AND/OR NONVERBAL
means
Model of Communication - Answer -source - (encoding) - message - channel -
(decoding) - receiver
Source:professor
Encoding: ability to come up with terminology to convey your message
Message-channel: where misconception happens
Decoding: decode what professor says
Receiver: students
Feedback: teachers talk to head nodders (give them feedback if they understand)
Noise:
-external: surroundings - can control
-internal: thoughts - can't control
To ensure message quality organize message - Answer -know ur purpose
drop what's unimportant
"chunk" what is important
To ensure message quality use redundancy - Answer -offer multiple examples - help ppl
remember
beware of seductive details - ppt with lots of sounds
follow "tell-show-do-respond"
To ensure message quality focus on schemas - Answer -a schema is a category system
for storing information
ex: guys and sports facts
To ensure message quality ask questions - Answer -Open-ended: what plans do you
have for the weekend - ppl tell us what they want to talk about
Closed-ended: do you have plans for the weekend
Advice vs Questions : asking for advice leads to quicker better response
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