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FOH Final Test- Zaxby's Questions & 100% Correct Answers- Latest Test | Graded A+ | Passed $12.49   Add to cart

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FOH Final Test- Zaxby's Questions & 100% Correct Answers- Latest Test | Graded A+ | Passed

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Team Members are required to greet or acknowledge a guest within ___________ of them entering the establishment or activating the drive thru -:- 5 seconds The 4 basic steps of service and communicating with the guests are: -:- eye contact, offering closing statements, greeting the guest, smi...

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  • September 6, 2024
  • 34
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • FOH
  • FOH
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2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!



FOH Final Test- Zaxby's Questions & 100%
Correct Answers- Latest Test | Graded A+ |
Passed
Team Members are required to greet or acknowledge a guest within ___________ of them

entering the establishment or activating the drive thru


✓ -:- 5 seconds




The 4 basic steps of service and communicating with the guests are:


✓ -:- eye contact, offering closing statements, greeting the guest, smiling




When a guest says "thank you," you may reply by saying?


✓ -:- -You're welcome

-No, thank you




Table touching refers to?


✓ -:- talking to dining room guests about their experience




How often should the parking lot be cleaned?


✓ -:- five times by five o clock



1|Page | Grade A+| 2024/2025

,2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!

When should you close the dumpster doors and gates?


✓ -:- any time they are opened




The following items must be placed on every table in the lobby:


✓ -:- -roll card




What must be used to wipe down all table tops and roll cards?


✓ -:- dish soap towel




When emptying the lobby trash cans, you should pull the bad out while in lobby and carry it

to the rear service door and then place two clean liners in the can (T/F)


✓ -:- False




How often should zalad bowls be removed from the bin and taken to the dish room?


✓ -:- a minimum of every 15 minutes




When cleaning trays, you should wipe them down with a white towel and all purpose

cleaner (T/F)


✓ -:- True




2|Page | Grade A+| 2024/2025

,2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!

Booths and crumb catchers should be wiped down using the same towel and a solution of

Dawn dishwashing soap that was used to wipe down tables (T/F)


✓ -:- False




Peak periods for lunch are between the hours of ______ and _____


✓ -:- 11:30 AM and 1:30 PM




What is the proper hold time for tea?


✓ -:- four hours




How much sugar should be used when prepping sweet tea?


✓ -:- one 64 oz bag




Lemons should be placed in a new crock a minimum of every _______ hours


✓ -:- four




A fresh batch of tea was made today at 10:15 AM by John Smith. What information needs

to be included on the prep label?


✓ -:- TEA, JS, 10:15 AM, (today's date), 2:15 PM




3|Page | Grade A+| 2024/2025

, 2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!

Restrooms should be cleaned at least ________ and every ________ during the rush.


✓ -:- once an hour; 15 minutes




Always use a _________________ when a guest has spilled a drink, it is raining, or you are

spot mopping


✓ -:- wet floor sign




What size plate should dine-in Meal Dealz be served on?


✓ -:- 9 inch




What size box should take-out Meal Dealz (except Nibblers) be served in?


✓ -:- 205 box




For a take-out Nibblers meal, us a _______________ box


✓ -:- three compartment box




All Meal Dealz are served with _____________ ounces of fries and a _______________

beverage


✓ -:- 5; 22 oz. (small)




4|Page | Grade A+| 2024/2025

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