BUL 3130 EXAM QUESTIONS WITH
REVISED ANSWERS
What are the three major elements of Hackman and Oldham's job characteristics
model? (Choose every correct answer.) - Answer-Core job characteristics,Psychological
states,Work outcomes
Which of the following are core job characteristics in the Hackman and Oldham job
characteristics model? (Choose every correct answer.) - Answer-Skill
variety,Feedback,Autonomy,Task significance
What Tamika loves about her job is that every day brings new challenges, and she can
use different talents and abilities to complete her job tasks. This is an example of which
core job characteristic? - Answer-Skill variety
Jakob thought he would enjoy his job as a web designer, but it turns out that he is
responsible only for updating web pages and not for creating them, too. According to
the jobs characteristics model, Jakob has low . - Answer-task identity
The T in LGBTQ stands for , or a term for people whose sense of their gender
differs from what is expected based on the sex characteristics with which they are born.
- Answer-transgender
What legislation prohibits discrimination against the disabled and requires organizations
to provide reasonable accommodation for an individual's disabilities? - Answer-
Americans with Disabilities Act (ADA)
Which of the following is true regarding minority populations in American business? -
Answer-Minorities tend to have a lower median household income than whites.
Asked to describe what was most meaningful about his job at the senior citizen center,
Marc answered, \I make a difference every day to the lives of elderly people in our
,community.\" This is an example of which element of the job characteristics model?" -
Answer-Task significance
A college professor who is required by the department chair to use a certain textbook
and has no input into the number or types of assignments given to the class would likely
have low . - Answer-autonomy
Which core job characteristic describes the extent to which a job requires the worker to
perform all of the tasks needed to complete the job from beginning to end? - Answer-
Task identity
Which core job characteristic refers to the degree to which the individual perceives that
the job affects the lives of others, whether inside or outside of the organization? -
Answer-Task significance
Contingency factors refer to the degree to which individuals want . - Answer-
personal and psychological development
Jobs with high allow workers to set their own schedules and decide how to
perform the necessary tasks. - Answer-autonomy
\Consequences influence behavior\" best describes which theory of motivation?" -
Answer-Reinforcement theory
Match the type of reinforcement with its description. - Answer-Using rewards or positive
consequences to strengthen a particular behavior,Strengthening a behavior by
withdrawing something negative,Weakening a behavior by ignoring it or making sure it
is not reinforced,Weakening a behavior by presenting something negative or
withholding something positive
What are the three critical psychological states identified by the job characteristics
model? (Choose every correct answer.) - Answer-Knowledge of actual results of the
work,Responsibility for work outcomes,Meaningfulness of work
The use of reinforcement theory to change human behavior is called behavior .-
Answer-modification
Anything that causes a given behavior to be repeated or inhibited is known as .-
Answer-reinforcement
A manager tells his employee, \If you exceed your sales quota - Answer-I will give you a
bonus.\" In reinforcement theory this is an example of ." positive reinforcement
According to reinforcement theory, turning in your monthly expense report on time so
that your supervisor will not nag you for it is an example of . - Answer-negative
reinforcement
Which statement about older workers is true? - Answer-Older workers are staying in the
workforce longer.
Age, gender, and race are dimensions of diversity. - Answer-internal
, Which statistics about older workers are true? (Choose every correct answer.) -
Answer-More than half of workers over fifty are forced to retire before they are
ready.,Less than ten percent of CEOs report diversity and inclusion strategies that deal
with age.
The ceiling is a metaphor for an invisible barrier preventing women and
minorities from being promoted to top executive jobs. - Answer-glass
What term describes retired workers' choice to return to the workforce? - Answer-
Unretirement
Which statements regarding workforce trends in the United States are true? (Choose
every correct answer.) - Answer-The Caucasian population is expected to decrease to
about 69% by 2060.,The Hispanic population is expanding far more rapidly than any
other race.,Asians earn a higher median income than any other race.
How are older workers dealing with age discrimination? (Choose every correct answer.)
- Answer-Shortening work histories on social media,Having plastic surgery to look
younger
What are reasons for the pay gap between women and men? (Choose every correct
answer.) - Answer-Discrimination against women ,Women's care for children and family
members
Jared is from the United States, but is working in Mexico. He believes that his culture,
language, and behavior are superior to those of his Mexican employees. This illustrates
which one of the following concepts? - Answer-Ethnocentrism
How has the legal status of the LGBTQ community changed in recent years? - Answer-
The Supreme Court ruled that same-sex couples can marry.
An organization's climate is the employees' aggregate \perceptions about the
organization's diversity-related formal structure characteristics and informal values.\"" -
Answer-diversity
The Americans with Disabilities Act requires organizations to provide a reasonable
for individuals with disabilities in the workplace. - Answer-accommodation
Psychological reflects the extent to which people feel free to express their ideas
and beliefs without fear of negative consequences. - Answer-safety
is the belief that one's native country, culture, language, abilities, and/or behavior
are superior to those of another culture. - Answer-Ethnocentrism
What tends to happen in a positive diversity climate? (Choose every correct answer.) -
Answer-Employees are loyal to the organization. ,The organization performs well.
,Employees have a sense of psychological safety.
Stress is the feeling of tension and pressure; the source of that stress is known as a(n)
. - Answer-stressor
REVISED ANSWERS
What are the three major elements of Hackman and Oldham's job characteristics
model? (Choose every correct answer.) - Answer-Core job characteristics,Psychological
states,Work outcomes
Which of the following are core job characteristics in the Hackman and Oldham job
characteristics model? (Choose every correct answer.) - Answer-Skill
variety,Feedback,Autonomy,Task significance
What Tamika loves about her job is that every day brings new challenges, and she can
use different talents and abilities to complete her job tasks. This is an example of which
core job characteristic? - Answer-Skill variety
Jakob thought he would enjoy his job as a web designer, but it turns out that he is
responsible only for updating web pages and not for creating them, too. According to
the jobs characteristics model, Jakob has low . - Answer-task identity
The T in LGBTQ stands for , or a term for people whose sense of their gender
differs from what is expected based on the sex characteristics with which they are born.
- Answer-transgender
What legislation prohibits discrimination against the disabled and requires organizations
to provide reasonable accommodation for an individual's disabilities? - Answer-
Americans with Disabilities Act (ADA)
Which of the following is true regarding minority populations in American business? -
Answer-Minorities tend to have a lower median household income than whites.
Asked to describe what was most meaningful about his job at the senior citizen center,
Marc answered, \I make a difference every day to the lives of elderly people in our
,community.\" This is an example of which element of the job characteristics model?" -
Answer-Task significance
A college professor who is required by the department chair to use a certain textbook
and has no input into the number or types of assignments given to the class would likely
have low . - Answer-autonomy
Which core job characteristic describes the extent to which a job requires the worker to
perform all of the tasks needed to complete the job from beginning to end? - Answer-
Task identity
Which core job characteristic refers to the degree to which the individual perceives that
the job affects the lives of others, whether inside or outside of the organization? -
Answer-Task significance
Contingency factors refer to the degree to which individuals want . - Answer-
personal and psychological development
Jobs with high allow workers to set their own schedules and decide how to
perform the necessary tasks. - Answer-autonomy
\Consequences influence behavior\" best describes which theory of motivation?" -
Answer-Reinforcement theory
Match the type of reinforcement with its description. - Answer-Using rewards or positive
consequences to strengthen a particular behavior,Strengthening a behavior by
withdrawing something negative,Weakening a behavior by ignoring it or making sure it
is not reinforced,Weakening a behavior by presenting something negative or
withholding something positive
What are the three critical psychological states identified by the job characteristics
model? (Choose every correct answer.) - Answer-Knowledge of actual results of the
work,Responsibility for work outcomes,Meaningfulness of work
The use of reinforcement theory to change human behavior is called behavior .-
Answer-modification
Anything that causes a given behavior to be repeated or inhibited is known as .-
Answer-reinforcement
A manager tells his employee, \If you exceed your sales quota - Answer-I will give you a
bonus.\" In reinforcement theory this is an example of ." positive reinforcement
According to reinforcement theory, turning in your monthly expense report on time so
that your supervisor will not nag you for it is an example of . - Answer-negative
reinforcement
Which statement about older workers is true? - Answer-Older workers are staying in the
workforce longer.
Age, gender, and race are dimensions of diversity. - Answer-internal
, Which statistics about older workers are true? (Choose every correct answer.) -
Answer-More than half of workers over fifty are forced to retire before they are
ready.,Less than ten percent of CEOs report diversity and inclusion strategies that deal
with age.
The ceiling is a metaphor for an invisible barrier preventing women and
minorities from being promoted to top executive jobs. - Answer-glass
What term describes retired workers' choice to return to the workforce? - Answer-
Unretirement
Which statements regarding workforce trends in the United States are true? (Choose
every correct answer.) - Answer-The Caucasian population is expected to decrease to
about 69% by 2060.,The Hispanic population is expanding far more rapidly than any
other race.,Asians earn a higher median income than any other race.
How are older workers dealing with age discrimination? (Choose every correct answer.)
- Answer-Shortening work histories on social media,Having plastic surgery to look
younger
What are reasons for the pay gap between women and men? (Choose every correct
answer.) - Answer-Discrimination against women ,Women's care for children and family
members
Jared is from the United States, but is working in Mexico. He believes that his culture,
language, and behavior are superior to those of his Mexican employees. This illustrates
which one of the following concepts? - Answer-Ethnocentrism
How has the legal status of the LGBTQ community changed in recent years? - Answer-
The Supreme Court ruled that same-sex couples can marry.
An organization's climate is the employees' aggregate \perceptions about the
organization's diversity-related formal structure characteristics and informal values.\"" -
Answer-diversity
The Americans with Disabilities Act requires organizations to provide a reasonable
for individuals with disabilities in the workplace. - Answer-accommodation
Psychological reflects the extent to which people feel free to express their ideas
and beliefs without fear of negative consequences. - Answer-safety
is the belief that one's native country, culture, language, abilities, and/or behavior
are superior to those of another culture. - Answer-Ethnocentrism
What tends to happen in a positive diversity climate? (Choose every correct answer.) -
Answer-Employees are loyal to the organization. ,The organization performs well.
,Employees have a sense of psychological safety.
Stress is the feeling of tension and pressure; the source of that stress is known as a(n)
. - Answer-stressor
