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Management 210 Exam 2 WKU

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  • Management 210 WKU

What is motivation? - answer-The psychological forces that determine the direction of a person's behavior in an organization, a person's level of effort, and a person's level of persistence Why do people do the things they do? - answer-They are mainly motivated to fufill their wants and needs. ...

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  • September 6, 2024
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  • Management 210 WKU
  • Management 210 WKU
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Management 210 Exam 2 WKU

What is motivation? - answer-The psychological forces that determine the direction of a person's behavior in an organization, a
person's level of effort, and a person's level of persistence

Why do people do the things they do? - answer-They are mainly motivated to fufill their wants and needs.

What three things are in the nature of motivation? - answer-Direction- possible behvaiors
Effort- how hard they work
Persistence- whether they keep trying or give up

What is the formula for job performance? - answer-Job performance= motivation x ability x situational constraints

What is job performance? - answer-How well someone performs the job

Motivation
Ability
Situational Constraints - answer-the effort put forth
capability to do the job
external factors affecting performance

Extrinsic Rewards - answer-Payoff a person receives from others for performing a particular task

ex. money

Intrinsic Rewards - answer-Satisfaction a person receives from performing the particular task itself

ex. pride

Why is motivation important? - answer-You want to motivate people to:
Join your organization:

Stay with your organization.
Show up for work at your organization.
Be engaged while at your organization.
Do extra for your organization.

The four major perspectives on motivation are? - answer-Content
Process
Job Design
Reinforcement

Content perspectives - answer-Theories that emphasize the needs that motivate people

What question does content perspectives ask? - answer-"What kind of needs motivate employees in the workplace?"

What are Maslows Hierarchy of Needs? - answer-Self-Actualization-furthering education
Esteem- self respect, recognition
Love- office parties, retreats
Safety- health insurance, job security
Physiological- wages/salary

McClelland's Acquired Needs Theory - answer-Three needs are major motives:

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