ABC Server Training Study Guide with
Complete Solutions
A person is considered drunk driving by legal standards - ANSWER-when they are
driviing with a blood alcohol content (BAC) above the limit set by the state.
According to the Center for Disease Control and Prevention how many people die each
year because of alcohol - ANSWER-95,000
alcohol warms the body - ANSWER-false
Alexa has been at the bar for a while and is now too drunk so she must be refused
service - how should you go about refusing service? - ANSWER-Be courteous but firm
telling her she can no longer be served
Be quiet and discrete so she doesn't feel attacked or embarrassed
Focus on letting her know that it is your duty to safely serve your customers to avoid
liability
Inform the manager and your other co-workers of your decision
Offer a glass of water, non-alcoholic beverage or food item
An accident occurs and an illegal activity has happened on the licensed premise.
Should you call the police? - ANSWER-Yes - working with the police is an integral part
of operating a successful bar/restaurant
Andy comes to your restaurant and orders a Jack Daniels shot, Which of the following
are you allowed to serve him? - ANSWER-Jack daniels
At stage 7 the highest of the BAC Scale with a BAC of .45% or higher which symptoms
can you expect to experience - ANSWER-death
At the 3rd stage of intoxication "the Excitement stage" - what are some symptoms you
may expect a patron to feel? - ANSWER-impaired perception or memory
nausea and blurred vision
loss of balance
BAC is a measure of how much alcohol is in the... - ANSWER-blood/breath
black coffee of a cold shower can sober someone who is drunk - ANSWER-false
Blood alcohol content (BAC) DOES NOT continue to rise when a person stops drinking
or is unconscious - ANSWER-false
Can you refuse a patron service on the basis of religion? - ANSWER-No
, carbonated drinks like soda water or coca-cola speed up the absorption rate of alcohol -
ANSWER-true
Cities/ towns can create additional laws and ordinances that further restrict licensed
premises - ANSWER-true
do energy drinks help someone drunk sober up - ANSWER-no
drinking alcohol can impair both motor skills and cognitive functioning - ANSWER-true
energy drinks help patrons sober up - ANSWER-false
enforcement officers must get a warrant to inspect a premise licensed by the ABC -
ANSWER-false
Establishments with poorly trained alcohol servers is - ANSWER-all of em'
Fernando comes to your bar and is clearly intoxicated - which of the following should
you NOT do? - ANSWER-Get him another beer
Good servers are consistent in their behavior and aware of their guests needs -
ANSWER-true
Having eaten before drinking can affect the rate of absorption - ANSWER-Yes
How can you reduce liability as a server? - ANSWER-Ask the customer how they are
doing at every point of sale
Use the word impaired instead of intoxicated
Perform regular SCAB checks
Have policies posted and reinforced regularly
Keep thorough record of incidents when they occur
How does the sale of alcohol help the community - ANSWER-All the above
How does the sale of alcohol help the community? - ANSWER-All of the above
how many days does a server have to get trained after starting employment -
ANSWER-60
How much is the estimated cost to the US economy as a result of excessive drinking? -
ANSWER-29 billion
How often does a heavy drinker drink - ANSWER-This drinker regularly drinks multiple
times a week and regularly has blood alcohol concentration (BAC) above .10
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