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BUS 188 FINAL Exam With 100% Correct And Verified Answers
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BUS 188 FINAL Exam With 100% Correct And Verified Answers
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BUS 188 FINAL Exam With 100% CorrectAnd Verified Answers
Ch 7) ________ are formally defined,
standardized processes that involve day-to-
day operations.
A) Dynamic Process
B) Collaborative processes
C) Unstructored processes
D) Structured processes - Correct Answer-D)
Structured processes
Ch 7)________ processes span an organization
and support activities in multiple
departments.
A) Reactive
B) Inter-enterprise
C) Strategic
D) Enterprise - Correct Answer-D) Enterprise
Ch 7) The two dimensions of process quality
are ________
A) performance and reliability
B) conformance and durability
C) perception and serviceability
D) efficiency and effectiveness - Correct
Answer-D) efficiency and effectiveness
Vendarsol
,Ch 7) ________ is a measure of the ratio of
process outputs to inputs.
A) Process efficiency
B) Process conformance
C) Process effectiveness
D) Process reliability - Correct Answer-A)
Process efficiency
Ch 7) Information systems improve process
quality by ________.
A) reducing data flow
B) entirely replacing human activity
C) controlling process flow
D) changing the work culture - Correct
Answer-C) controlling process flow
Ch 7) Which of the following conditions exists
when data are isolated in separated
information systems?
A) data segregation
B) information encapsulation
C) information overload
D) information silo - Correct Answer-D)
information silo
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, Ch 7) Which of the following is a solution for
problems arising from information silos?
A) integrating data into a single database
B) matrix the organization
C) isolating functional applications
D) limiting communication to top-level
management - Correct Answer-A) integrating
data into a single database
Ch 7) ________ is the activity of altering existing and designing
new business processes to take advantage of new information
systems.
A) Business process modeling
B) Business process outsourcing
C) Business process reengineering
D) Enterprise resource planning (wrong) - Correct Answer-C)
Business process reengineering
Ch 7) A(n)________ system is a suite of applications, a database,
and a set of inherent processes for managing all the interactions
with the customer, from lead generation to customer service.
A) CLM
B) ERP
C) CRM
D) SCM - Correct Answer-C) CRM
Ch 7) ________ is a suite of applications called modules, a
database, and a set of inherent processes for consolidating
business operations into a single, consistent, computing platform.
Vendarsol
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