sys_user - answer-ServiceNow Users exist in what table?
sys_user_group - answer-Which table contains all groups within ServiceNow?
Group - answer-What is the term that describes a set of users who share a common purpose and require access to similar information?
1) Import from corporate di...
SERVICENOW CSA (2024) QUIZ
sys_user - answer-ServiceNow Users exist in what table?
sys_user_group - answer-Which table contains all groups within ServiceNow?
Group - answer-What is the term that describes a set of users who share a common purpose and require access
to similar information?
1) Import from corporate directory (LDAP)
2) Create manually by navigating to All > User Administration > Users and selecting New - answer-How can
users be imported into ServiceNow (2 ways)?
1) Import from corporate directory (LDAP)
2) Create manually by navigating to All > User Administration > Groups and selecting New - answer-How can
groups be imported into ServiceNow (2 ways)?
Navigate to All > User Administration > Users and select New - answer-How can you add a user to your
ServiceNow Instance?
Navigate to All > User Administration > Groups and select New - answer-How can you add a group to your
ServiceNow Instance?
Select Edit in the Group Members related list and select the name of the user in the List collector. Double-click
the name or select the add arrow, and select Save. - answer-How can users be added to a group?
sys_user_role - answer-Roles exist in which table within ServiceNow?
Used to define access at the application, module, and/or Access Control List. - answer-What is the purpose of a
role within ServiceNow.
False - answer-True or False: A user can only have one role.
True - answer-True or False: A user is not limited in the number of roles it can be assigned.
1) Grant access to the application/modules that a user has access to in the All Menu.
2) Assign Security Rights
3) Access data in the tables via the ACL. - answer-What are the three uses for a role in ServiceNow?
Add the user to a group and assign the role to the group. - answer-What is considered best practice when
assigning roles?
True: To delete remove a role from a user you must remove the user from the group record. - answer-True or
False: You cannot delete roles that are assigned to the group from a user record.
False: To delete remove a role from a user you must remove the user from the group record. - answer-True or
False: You can delete roles that are assigned to the group from a user record.
1) Catalog
2) Catalog_admin - answer-What role does a user need to access the service catalog (2 possible)?
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