100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
ServiceNow CSA Exam $9.49
Add to cart
Quickly navigate to
Preview
  2.  
  3. ServiceNow CSA
  4.  
  5. ServiceNow CSA

Exam (elaborations)

ServiceNow CSA Exam
 0 purchase
  • Course
  • ServiceNow CSA
  • Institution
  • ServiceNow CSA

If prefix of incident needs to be changed, where should you refer? - answer-Number Maintenance Table Which of the following is possible via an inbound action? A) Schedule a job B) Sends an email notificaiton C) Modifying existing records D) All of the above - answer-B) Sends an email notif...

[Show more]

Preview 3 out of 21  pages

Document information

  • September 7, 2024
  • 21
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

Subjects

Written for

  • ServiceNow CSA
  • ServiceNow CSA

Seller

avatar-seller
TOPDOCTOR

Reviews received

Content preview

ServiceNow CSA Exam

(T/F) ACL evaluates condition/script and roles - answer-True

If prefix of incident needs to be changed, where should you refer? - answer-Number Maintenance Table

Which of the following is possible via an inbound action?

A) Schedule a job
B) Sends an email notificaiton
C) Modifying existing records
D) All of the above - answer-B) Sends an email notificaiton

_________ Is an Elevated Privileges. - answer-Session

As an end user, which modules of service catalog do you see?

A) My requests
B) Requested Items
C) My approvals
D) None - answer-A & B) My Requests & Requested Items

Which setting allows the user to view knowledge articles without logging in?

A) ESS Role
B) Public Setting
C) View All Setting
D) View all Role - answer-A) ESS Role

ACL is part of which security?

A) Physical Security
B) Compliance Security
C) Contextual Security
D) None of the above - answer-Contextual Security

Jelly scripting is used in which of the following?

A) UI Macros
B) Content Management System
C) UI Policies - answer-A & B) UI Macros & Content Management System

What are the variables that you can add when you create a catalog item?

A) Slush bucket, Multiple choice
B) Additional category, Single line text
C) Multi-line text, Choice list, Checkbox
D) Multiple choice, Multi-line text, Choice list, Checkbox - answer-D) Multiple choice, Multi-line text, Choice
list, Checkbox

, ServiceNow CSA Exam

What are the workflow stages?

A) Waiting for approval
B) Fulfillment
C) Delivery
D) Completed - answer-A, B, C, & D) Waiting for approval, Fulfillment, Delivery, & Completed

Tables and Fields can be viewed and manipulated where?

A) Record List
B) Form
C) Tables and Columns
D) All of the above - answer-D) All of the above

If a request is rejected what happens?

A) Notification is sent and sets the status to cancelled
B) Notification is sent and sets the status to Not Approved - answer-A) Notification is sent and sets the status to
cancelled

Contextual Security-Question on hierarchy

A) Generic to all
B) Generic to specific - answer-B) Generic to specific

How do you change the color of the instance?

A) Using Navigation Menu under Content Management
B) Using Navigation Menu under Application
C) Under Content Management, Instance color marking
D) None of the above - answer-A) Using Navigation Menu under Content Management

Where can we use 'variable_pool'?

A) Workflow Activities
B) UI Policies
C) UI Scripts - answer-A) Workflow Activities

(T/F) Coalescing on a field (or set of fields) means the field will be used as a regular/general key - answer-False

Filters are defined with the following attributes in ServiceNow

A) Field name, Operator, and Values
B) Field name, Variables, and Values
C) Variables, Operator, and Values
D) Operands, Operator, and Values - answer-A) Field name, operator, and values

Kb articles are referred in which modules?

, ServiceNow CSA Exam


A) Service Catalog
B) News
C) Incident
D) Request - answer-B) News

Schedule Jobs can be captured in Update Sets

A) True
B) False
C) We can migrate that only through export and import xml
D) Both 'b' and 'c' - answer-A) True

Purpose of order guide - An order guide gives customers an easy way to order multiple related items as a single
request, it uses:

I. A single initial screen, where the customer fills in some initial information.
II. A set of selected catalog items based on conditions derived from the initial information.

A) Only I
B) Only II
C) Both I and II
D) Neither I nor II - answer-C) Both I and II

If a notification has a template attached and the subject is filled out on the notification, then on the email getting
fired, what will happen?

A) Subject from the template will be used
B) Subject from the notification will be used
C) Subject field will be left blank
D) None of the above - answer-B) Subject from the notification will be used

What do you mean by SaaS?

A) Software as a Solution
B) Software as a Service
C) Software as a Security
D) None - answer-B) Software as a Service

SLAs include actions that can be triggered when during the lifecycle?

A) User defined time
B) Anytime - answer-B) Anytime

CI is:

A) Tangible
B) Intangible

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller TOPDOCTOR. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $9.49. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

69411 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 15 years now

Start selling
$9.49
  • (0)
Add to cart
Added