MGT 101 Exam 1
Groups of people who work together to achieve a set of goals are called a(n):
A) role set
B) society
C) organization
D) global organization
E) competitive advantage - ANS C) organization
ABC Company sets a target of doubling its sales every year. This sales target is known as:
A) an efficiency target
B) a strategy
C) a role
D) a goal
E) a technical skill - ANS D) a goal
The measure of how well (or how productively) an organization uses its resources to achieve a
goal is known as:
A) effectiveness
B) role
C) efficiency
D) strategy
E) organizing - ANS C) efficiency
The measure of the "appropriateness" of the goals selected by management for the organization
and the degree to which the organization accomplishes these goals is known as:
A) efficiency
B) strategy
,C) effectiveness
D) conceptual skill
E) restructuring - ANS C) effectiveness
The Registrar's Office at Whassamatta University scheduled the work hours of its staff so that
some work 7-4 and others work 9-6, in order to better serve the students. This was an attempt
to improve the organization's:
A) effectiveness
B) planning
C) leading strategy
D) efficiency
E) none of the above - ANS A) effectiveness
Managers who choose the "right" organizational goals and have the skills to use the
organization's resources are:
A) efficient
B) effective
C) strategic
D) conceptual
E) technical - ANS B) effective
The people within an organization who are responsible for supervising the organization's use of
its resources are known as:
A) managers
B) efficiency experts
C) effectiveness experts
D) strategists
E) restructurers - ANS A) managers
, In what order do managers typically perform the managerial functions?
A) organizing, planning, controlling, leading
B) organizing, leading, planning, controlling
C) planning, organizing, leading, controlling
D) planning, organizing, controlling, leading
E) leading, organizing, planning, controlling - ANS C) planning, organizing, leading, controlling
The process that managers use to select "appropriate" goals for the organization is called:
A) organizing
B) leading
C) planning
D) controlling
E) demonstrating - ANS C) planning
The process that managers use to design a structure of working relationships that allows
managers to work together to achieve organizational goals is called:
A) planning
B) leading
C) demonstrating
D) controlling
E) organizing - ANS E) organizing
A formal system of reporting relationships that coordinates workers so that they work together to
attempt to achieve organizational goals is called:
A) a leading strategy
B) a controlling strategy
C) an organizational structure
D) a low-cost strategy
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