MGT Midterm
Management - ANS attainment of organizational goals in an effective and efficient manner
through planning, organizing, leading, and controlling organizational resources.
Planning - ANS the management function concerned with defining goals for future performance
and how to attain them.
Organizing - ANS assigning tasks, grouping tasks into departments, and allocating resources.
Leading - ANS using influence to motivate employees to achieve the organization's goals.
Controlling - ANS concerned with monitoring employees' activities, keeping the organization on
track toward meeting its goals and making corrections as necessary
Organization - ANS social entity that is goal directed and deliberately structured
Efficiency - ANS pertains to the amount of resources (raw materials, money and people) used
to produce a desired volume of output
Effectiveness - ANS refers to the degree to which the organization achieves a stated goal
Performance - ANS defined as the organization's ability to attain its goal by using resources in
an efficient and effective manner
Conceptual skill - ANS cognitive ability to see the organization as a whole and the relationship
among its parts
Human skill - ANS refers to a manager's ability to work with and through other people and to
work effectively as part of a group
Technical skill - ANS understanding of and proficiency in the performance of specific tasks
Top manager - ANS one who is at the apex of the organizational hierarchy and is responsible
for the entire organization
First line managers - ANS managers at the first or second level of the hierarchy and are directly
responsible for overseeing groups of production employees
Functional manager - ANS manager responsible for a department that performs a single
functional task such as financing or marketing
, General manager - ANS manager responsible for several departments that perform different
functions
Social forces - ANS aspects of a society that guide and influence relationships among people
such as their values, needs and standards of behavior
Political forces - ANS influences of political and legal institutions on people and organizations
Economic forces - ANS affect the availability, production and distribution of a society's
resources
Classical perspective - ANS modern management, took a rational, scientific approach to
management and sough to turn organizations into efficient operating machines
Scientific management - ANS sub field of the classical perspective; emphasized scientifically
determined changes in management practices as to the solution to labor productivity
Bureaucratic organizations approach - ANS emphasizes management on an impersonal,
rational basis through elements such as clearly defined authority and responsibility, formal
record keeping and separation of management
Administrative principles approach - ANS sub field of classical perspective ; focuses on the total
organization rather than the individual worker
human relations movement - ANS stresses the satisfaction of employees' basic needs as the
key to increased productivity
human resources perspective - ANS suggests that jobs should be designed to met peoples
highers level needs by allowing employees to use their full potential
behavioral science approach - ANS draws from psychology, sociology, and other social
sciences to develop theories about human behavior and interaction in an organizational setting
management science - ANS quantitative perspective; mathematics, statistical techniques and
computer technology to facilitate management decision making, for complex problems
Systems thinking - ANS means looking not just at discrete parts of an organizational situation,
but also at the continually changing interactions among the parts
contingency view - ANS tells managers that what works in one organizational situation might
not work in others
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