MGT TEST
Which of the following are examples of Kelley's "star strategies"?
A. Reflectiveness
B. Self-control
C. Focus
D. Show and tell
E. Cooperation - ANS Show and tell
The pursuit of organizational goals efficiently and effectively by integrating the work of people
through planning, organizing, leading, and controlling the organization's resources is called
A. employment.
B. management.
C. career planning.
D. competitive advantage.
E. strategic planning. - ANS management
A group of people who work together to achieve some specific purpose is/are called
A. managers.
B. employees.
C. a team.
D. an organization.
E. a community. - ANS an organization
To be _____________ means to use resources wisely and cost-effectively.
A. efficient
B. effective
C. multiplied
D. ethical
E. innovative - ANS efficient
To be ______________ means to make the right decisions and successfully carry them out to
achieve goals.
A. efficient
B. effective
C. multiplied
D. ethical
E. innovative - ANS effective
The _________ effect states that your influence on the organization is multiplied far beyond the
results that can be achieved by just one person acting alone.
,A. organization
B. managerial
C. multiplier
D. halo
E. Hawthorne - ANS multiplier
According to a recent Fortune magazine article, The scarcest, most valuable resource in
business is
A. a highly stable technology.
B. a young workforce.
C. skilled effective managers.
D. financial capital.
E. government support. - ANS skilled effective managers
Which of the following is a payoff of studying management as a discipline?
A. You will understand how to choose target markets.
B. You will understand how to relate to your family much better.
C. You will understand how to market the organization.
D. You will understand how to advance your career quickly.
E. You will understand how to manage yourself in the workplace. - ANS You will understand
how to manage yourself in the workplace
Which of the following is a reward for practicing management?
A. You can build a catalog of successful products or services.
B. You and your employees can experience a sense of accomplishment.
C. You can stretch your abilities and magnify your range
D. You can be rewarded money and status for your efforts
E. All of the above are rewards of being a manager. - ANS All of the above are rewards of
being a manager
Which of the following is a challenge facing managers?
A. staying ahead of competitors through replication
B. managing to achieve the manager's own happiness and life goals
C. remembering what worked in the past
D. dealing with accelerated decision making, conflict, and stress
E. collaborating with competitors - ANS managing to achieve the manager's own happiness &
life goals
The ability of an organization to produce goods or services better than its competitors is called
its
A. customer responsiveness.
B. core competency.
C. competitive advantage.
D. efficiency.
,E. effectiveness. - ANS competitive advantage
The first law of business is
A. Take care of the customer.
B. take care of your employees.
C. take care of your stockholders.
D. take care of the community.
E. take care of the environment. - ANS take care of the customer
An organization must stay ahead of their competitors in all of the following areas except
A. being responsive to customers.
B. innovation.
C. quality.
D. white-collar organization.
E. efficiency. - ANS white-collar organization
Finding ways to deliver goods or services as quickly as possible using as few resources as
possible is called
A. innovation.
B. efficiency.
C. effectiveness.
D. organizing.
E. quality improvement. - ANS efficiency
During the next half-century, the percentage of whites in the population is expected to
____________, and the percentage of Hispanics is expected to ________.
A. increase, increase
B. increase, decrease
C. decrease, increase
D. increase, stay the same
E. stay the same, increase - ANS decrease, increase
______ is the implementation of systems and practices to increase the sharing of knowledge
and information throughout an organization.
A. Knowledge management
B. Information management
C. E-management
D. Project management
E. Software management - ANS Knowledge management
Amy is in charge of the company newsletter. She provides the newsletter by both e-mail and
hard copy to each employee. In the newsletter she includes changes in company policy, awards
employees have received, and general interest articles about the company staff. Amy is
participating in
, A. Information management
B. E-management
C. Project management
D. Knowledge management
E. Software management - ANS Knowledge management
The company's culture most directly affects
A. a manager's happiness.
B. the number of competitors a firm has.
C. the number of products a company makes.
D. the amount charged for the firm's products or services.
E. the education of the workforce. - ANS a manager's happiness
Which of the following is a function of management?
A. Planning
B. Following
C. Scheduling
D. Destiny control
E. Statistical quality control - ANS Planning
What you as a manager do to "get things done" is called
A. the management process.
B. efficiency.
C. effectiveness.
D. goal setting.
E. strategy. - ANS the management process
Setting goals and deciding how to achieve them is called
A. planning.
B. organizing.
C. leading.
D. controlling.
E. managing. - ANS planning
Arranging tasks, people, and other resources to accomplish the work is called
A. planning.
B. organizing.
C. leading.
D. controlling.
E. managing. - ANS organizing
Motivating and directing people to work hard to achieve the organization's goals is called
A. planning.
B. organizing.
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