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ORGB 327 Lesson 5 Exam Questions and Answers 2024
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ORGB 327 Lesson 5 Exam Questions and Answers
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ORGB 327 Lesson 5 Exam Questionsand Answers
Group - Answer -A collection of individuals who interact primarily to share information
and to make decisions that enable each member to perform within his or her area of
responsibility.
Team - Answer -A unit of interdependent individuals with complementary skills who are
committed to a common purpose and set of performance outcomes and to common
expectations for which they hold themselves accountable.
Team-Member Exchange (TMX) - Answer -team member's social exchanges w/ peers
of mutual exchange of ideas, support, camaraderie, feedback
Team Effectiveness - Answer -1. Task performance: the degree to which the team's
output meets the needs and expectations of those who use it
2. Group process: the degree to which members interact or relate in ways that allow the
team to work increasingly well together over time
3. Individual satisfaction: is team interactions more frustrating or satisfying?
What are the three parts of a meeting? - Answer -Identifying objectives, covering
agenda items, summarizing and reviewing assignments
What are the types of problem members? - Answer -Bored, Silent, Wanderer, Arguer,
Talker (BSWAT)
What are the types of teams - Answer -Group, Cross functional, self-managed,
functional
Functional team - Answer -a group of employees.belonging to the same functional
department, who have a common objective
Cross functional team - Answer -composed of members from different functional
departments of an organization who are Brough together to perform unique tasks to
create new and non-routine products or services
, Virtual team - Answer -whose members are geographically dispersed, requiring them to
work together through electronic means with minimal fate-to-face interactions
Self-Managed Team (SMT) - Answer -relatively autonomous teams whose members
share or rotate leadership responsibilities handheld another mutually responsible for a
set of performance targets assigned by top management.
Discuss the benefits and limitations of working in teams. - Answer -Benefits: In a team
situation it is possible to achieve synergy, whereby the team's total output exceeds the
sum of individual member contributions. Team members often evaluate and add to one
another's thinking, so there are fewer chances of errors and the quality of the decisions
is improved. A team atmosphere contributes well toward effective problem solving,
continuous improvement, and innovation. Also, being a team member makes it possible
for someone to satisfy more needs than working alone; among these are the need for
affiliation, security, self-esteem, and self-fulfillment.
Limitations: Some teams have the unhealthy practice of pressuring members to conform
to lower group standards of performance and conduct. For example, a team member
may be ostracized for being more productive than his or her coworkers. Shirking of
individual responsibility, or social loafing, is another problem frequently noted in teams.
Another well-known problem common in teams is the practice of groupthink, which
happens when the team values getting along so much that dissenting views are quickly
suppressed in favor of group consensus.
Identify and explain the ten characteristics of highly effective teams - Answer -
What role can a team leader play in creating an effective team? - Answer -The team
leader's role in creating an effective team include being the (I) chief motivator, (2) team
coach and mentor, (3) role model, (4) team culture enforcer, (5) cheerleader, and (6)
resource person.
Describe how organizational culture can influence team creativity. - Answer -Creating
the right organizational culture is the responsibility of top management. Creativity does
not work in hierarchical command-and-control environments. Top management has the
responsibility to create the appropriate setting and support systems that foster and
nourish creativity. Creating an organizational culture that supports and encourages
creativity provides the protection that team members need to take creative risks.
Another organizational factor that influences team creativity is a commitment to team
diversity. Diverse teams feature differences in thinking styles, knowledge, skills, values,
and beliefs among individual team members, which enhances creativity.
Outline the three parts of conducting effective meetings. - Answer -Each meeting should
cover the following:
1. Identify objectives. Begin the meeting on time. Begin by reviewing progress to date,
the group's objectives, and the purpose/objective for the specific meeting. If minutes are
recorded, they are usually approved at the beginning of the next meeting.
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