MANA CHAPTER 1 Questions and Answers
Which of the following statements is true of efficiency?
Efficiency alone is not enough to ensure an organization's success.
Managers must strive to achieve _____ to ensure organizational success.
a. abrasive management principles
b. power and control...
Which of the following statements is true of efficiency? - answer Efficiency alone is
not enough to ensure an organization's success.
Managers must strive to achieve _____ to ensure organizational success.
a. abrasive management principles
b. power and control
c. efficiency and effectiveness
d. absolute control over employees - answer efficiency and effectiveness
Woodwox Inc. is a famous online furniture store known for its high quality furniture. To
achieve 100% customer satisfaction, it has recently introduced a scheme wherein
customers can custom design their own furniture by choosing from a range of base
frames, fabrics, designs, and colors listed on the company's website. Woodwox is trying
to achieve _____.
a. autonomy
b. efficiency
c. synergy
d. effectiveness - answer effectiveness
The management function of _____ involves determining organizational goals and a
means for achieving them.
a. planning
b. controlling
c. motivating
d. commanding - answer planning
In the context of management functions, identify a true statement about planning.
a. It encourages people to think of better ways to do their jobs.
b. It involves taking corrective action when progress is not being made.
c. It encourages employees to openly express their thoughts and feelings.
d. It is the ability to respond to problems that require immediate action. - answer It
encourages people to think of better ways to do their jobs.
The management function of _____ involves deciding who will work for whom in a
company.
a. controlling
b. leading
c. planning
d. organizing - answer organizing
, Juan, who manages the marketing unit of a company, is responsible for deciding what
roles each of his subordinates will play within the unit. He decides who will take charge
of each team and who will be in charge of interacting with customers. In this scenario,
which of the following management functions is Juan performing?
a. Organizing
b. Controlling
c. Disseminating
d. Leading - answer Organizing
The management function of _____ involves inspiring and motivating workers to work
hard to achieve organizational goals.
a. planning
b. organizing
c. leading
d. controlling - answer leading
A leader should:
a. ideally employ an autocratic style of management.
b. strive for improving only the efficiency in an organization.
c. motivate workers to work hard to achieve organizational goals.
d. hire employees based on their political connections. - answer motivate workers to
work hard to achieve organizational goals.
Which of the following statements is true of the management function of controlling?
a. It involves taking corrective action when progress is not being made.
b. It involves creating a positive organizational culture through language.
c. It involves inspiring and motivating workers to achieve organizational goals.
d. It involves deciding where decisions will be made and who will do what jobs. -
answer It involves taking corrective action when progress is not being made.
The basic _____ process involves setting standards to achieve goals, comparing actual
performance to those standards, and then making changes to return performance to
those standards.
a. planning
b. control
c. organizing
d. customization - answer control
_____ are responsible for the overall direction of an organization.
a. Team leaders
b. Middle managers
c. Top managers
d. First-line managers - answer Top managers
Which of the following positions is held by a top manager?
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