SPC 1017 FSU Midterm Exam Study
Guide.
Communication - answerAny process in which people, through the use of symbols, verbally
and/or non verbally, consciously or non consciously, intentionally or not intentionally, generate
meanings (info, ideas, feelings, and perceptions) w/in and across vari...
Communication - answer✔✔Any process in which people, through the use of symbols, verbally
and/or non verbally, consciously or non consciously, intentionally or not intentionally, generate
meanings (info, ideas, feelings, and perceptions) w/in and across various contexts, cultures,
channels, and media.
Elements in the communication model - answer✔✔- senders/receivers
- message (V/NV), abstract and concrete
- channel: the senses, technology
- Feedback
- Noise: External (physical), Internal (psychological), semantic (physiological noise)
- setting or context: intrapersonal/interpersonal
senders/receivers - answer✔✔In communication settings, those who send and receive messages
messages - answer✔✔ideas and feelings that a sender/receiver want to share
Nonverbal message - answer✔✔All behaviors other than spoken words that communicate
messages and create shared meaning between people
EX- SMELL, DRESS, PITCH, ARTICULATION 67-93%
anything communicated w/o words (facial expressions, hand gestures, etc.)
Verbal message - answer✔✔Expressing feelings, thoughts, or experiences with words, either by
speaking or writing
Channels - answer✔✔-the route traveled by a message
-it is the means a message uses to reach the sender-receivers
-THE SENSES-touch,taste,smell, TECHNOLOGY(thru text messages)
Feedback - answer✔✔the response of the sender-receivers to each other
ex- TWEET LEADS TO MANY COMMENTS
-how you respond to something says a lot about a person
STRATEGIC FEEDBACK--ability to change messages in ways that will increase your chances
of obtaining your desired result
SENSORY ACUITY- paying attention to everything in the environment when you talk to
someone
External (physical) noise - answer✔✔Interference with the message that comes from the
environment and keeps the message from being heard or understood.
Internal (psychological) noise - answer✔✔Interference with the message that occurs in the minds
of the sender receivers when their thoughts or feelings are focused on something other than the
communication at hand.
Semantic (physiological noise) - answer✔✔Interference w/ the message that is caused by
people's emotional reactions to words.
Setting - answer✔✔Where the communication occurs
Context - answer✔✔High context occurs when most of the meaning of the message is either
implied by the physical setting or is presumed to be part of the individuals beliefs, values, and
norms. It is considered low context when most of the info is in the code or the message.
Communication as a Transaction - answer✔✔1) All communication has a past, present, and
future
2) Participation is continuous and simultaneous
3) All communication plays roles
Participation is continuous and simultaneous - answer✔✔whether or not you are talking, you are
actively involved in sending and receiving messages
cannot NOT communicate. When you're not even there you're participating in communication---
did you leave the kitchen dirty or clean? Would I hire myself based on facebook? SIGNING
INTO CLASS OR NOT= MAYBE A BAD STUDENT
Roles - answer✔✔the parts you play or ways you behave with others
people who are really good at communication know when to play which roles.
-learning and how to play role is outcome of EDUCATION- how to be
BF/FRIEND/COUNCELOR/SPEAKER
-ORIENTATION LEADERS- TEACH YOU TO LEARN YOUR ROLE AS FSU STUDENT
Ethical communication - answer✔✔communication that is honest, fair, and considerate of others'
rights.
Whenever a message potentially has the ability to impact a reciever, ten ethics are a
consideration
Super mean coach. But every one of those players knew that he loved them.
NCA (National Communication Association) set of ethical principles and guidelines.
Types of communication - answer✔✔• Intrapersonal communication
• Interpersonal communication
• Small-group communication
• Public communication
Mass Communication
-intercultural communication
Intrapersonal communication - answer✔✔Communication that occurs w/in you, involves
thoughts, feelings, and the way you look at yourself
Interpersonal communication - answer✔✔One person interacting w/ another on a one on one
basis. Often informal, unstructured setting
Small group communication - answer✔✔small number of people meet to solve a problem
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