SPC1017 (Chpt. 1 ) Exam Questions With
Correct Answers
During a video-conference job interview for an entry-level position with a large fast-food chain,
Melkamzer answers a series of questions posed by Annie, a regional manager. What type of
communication did they both engage in? - answer✔✔computer-mediated communication
Before launching into her presentation to the board of directors, Sandra circulates through the
room making small talk about the weather, the results of last night's ball game, etc. Sandra is
engaging in - answer✔✔phatic communication
The statement, "I may be wrong about this but...," best illustrates the element of communication
known as - answer✔✔feedforward
The news of Tom's promotion started spreading around the company well before the official
announcement was made. The news of Tom's promotion is an example of __________
communication. - answer✔✔grapevine
"Do you understand what I've just asked you to do?" is an example of a(n) -
answer✔✔metamessage
When someone sends a message in response to your initial message, such as laughing at your
joke, they are sending - answer✔✔feedback
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Brightstars. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $10.49. You're not tied to anything after your purchase.