DECA Hospitality and Tourism Exam Questions With Revised Answers
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Course
Travel and Tourism
Institution
Travel And Tourism
DECA Hospitality and Tourism Exam
Questions With Revised Answers
A.m. room status report - answerA report detailing the status of each room, created by a
housekeeping supervisor from section housekeepers' reports, usually created by noon.
accessibility - answerThe ease with which guests can ent...
DECA Hospitality and Tourism Exam
Questions With Revised Answers
A.m. room status report - answer✔✔A report detailing the status of each room, created by a
housekeeping supervisor from section housekeepers' reports, usually created by noon.
accessibility - answer✔✔The ease with which guests can enter, leave, and utilize a property, also
applies to the ability of guests in wheelchairs or needing other assistance to utilize a facility.
adjoining rooms - answer✔✔Two hotel rooms that are located next to each other, but not
connected by a door.
airport hotel - answer✔✔A hotel located near an airport, usually offering shuttle service to and
from the airport, as well as meeting rooms, and early checkout.
à-la-carte menu - answer✔✔A menu on which each item carries its own price.
all-inclusive resort - answer✔✔A resort in which all amenities and services, including food and
beverages, are included in the cost of the room. Example: Club Med.
all-suite hotel - answer✔✔A hotel in which every room is a suite, with a bedroom and living
room, catering to business travelers.
amenities - answer✔✔Services or goods offered to hotel guests in addition to a basic room, such
as soaps, robes, a game room, or a pool.
American plan - answer✔✔A hotel pricing plan that includes three meals with the cost of the
room.
back of the house - answer✔✔The operational areas of a restaurant, especially the kitchen.
bed and breakfast (B&B) - answer✔✔A private residence that has been turned into an owner-
operated commercial inn, usually with only four or five guest rooms, and in which breakfast is
included with the cost of the room.
bed and breakfast inn - answer✔✔A small inn, similar to but larger than a B&B (with as many as
30 rooms), which may also host weddings or other special events, and in which breakfast is
included with the cost of a room.
bell hop - answer✔✔The hotel employee responsible for carrying guests' bags to their rooms.
bell service - answer✔✔A service offered by luxury hotels in which a bell hop carries customers'
bags to their rooms for them.
bus staff - answer✔✔The employees in a restaurant who assist the waiters and waitresses,
especially in clearing tables and refilling water glasses and coffee cups.
campground - answer✔✔A lodging operation offering guests either a place to pitch a tent or a
space to park a recreational vehicle.
cashier - answer✔✔A person in a restaurant or hotel who takes customers' money and gives
them change.
central reservation system (CRS) - answer✔✔A reservation system utilized by a hotel chain that
allows customers to call one number, usually a toll-free number, to make reservations at any
hotel in the chain.
check-out (C/O) - answer✔✔Describes a room in which the guest is expected to check out that
day.
cleaning caddy - answer✔✔A portable organizer that holds all the supplies needed for cleaning
the bathroom in a hotel room.
commercial hotel - answer✔✔Usually a large hotel designed for business travelers, offering
dining service, and often meeting rooms, free breakfast, and other amenities.
complimentary room - answer✔✔A room for which the hotel does not charge a fee, often offered
to a group paying for a specified number of rooms.
concierge service - answer✔✔A service provided by full-service hotels in which employees at a
guest service desk provide information for guests, and sometimes secure restaurant reservations
and theater tickets.
connecting rooms - answer✔✔Two hotel rooms that are located next to each other and are
connected by a door.
continental breakfast - answer✔✔A light breakfast, usually consisting of muffins or sweet rolls,
plus juice, coffee, or tea, often provided free of charge to hotel guests.
corporate lodging operation - answer✔✔A corporation that owns and operates one or more
lodging operations.
corporate rate - answer✔✔A special discount rate for hotel rooms offered to business travelers.
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