NUR 168 Ch 8, 9, 10, & 26 Exam -1 Review -2 with complete solution.
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Course
NUR 168
Institution
NUR 168
stimulus
A nurse initiates the communication process by addressing a patient need. This patient need becomes a ___ for conversation.
channel
When a doctor communicates with a nurse by telephone to prescribe pain medication for a patient, the telephone is considered to be the ___ of this co...
NUR 168 Ch 8, 9, 10, & 26 Exam #1 Review
#2 with complete solution
stimulus - ANSWER- A nurse initiates the communication process by addressing
a patient need. This patient need becomes a ___ for conversation.
channel - ANSWER- When a doctor communicates with a nurse by telephone to
prescribe pain medication for a patient, the telephone is considered to be the ___
of this communication.
feedback - ANSWER- A patient who verbally acknowledges understanding of
discharge instructions is providing ___ to the caregiver.
nonverbal - ANSWER- A patient who expresses anger at a diagnosis by slamming
a food tray on the table is using ___ communication.
helping - ANSWER- When a nurse helps a patient achieve goals that allow his or
her human needs to be satisfied, the nurse and patient are involved in a ___
relationship.
orientation - ANSWER- When a nurse and patient meet and learn to identify each
other by name and clarify their roles, they are in the ___ phase of the helping
relationship.
validating - ANSWER- A nurse is using a ___ comment/question when she says to
her patient, "You have been following a diet high in fiver at home. Are you
continuing to get enough fiver in the foods you've been eating since you have
been here?"
horizontal violence - ANSWER- Anger and aggressive behavior between nurses,
or nurse-to-nurse hostility, has been labeled ___.
Message - ANSWER- The actual product of the encoder
, Receiver - ANSWER- He or she must translate and make a decision about the
product
Feedback - ANSWER- Verbal and nonverbal evidence that the patient received
and understood the product
Source - ANSWER- He or she prepares and sends the product
Channel - ANSWER- The medium selected to convey the product
Noise - ANSWER- Factors that distort the quality of the product
Working phase examples - ANSWER- -The patient will demonstrate the ability to
maneuver on crutches
-The patient will attend a counseling session dealing with smoking
-The patient will express his or her concerns about pending surgery to the nurse
Termination phase examples - ANSWER- -The patient will acknowledge the goals
he or she has accomplished in physical therapy
-The patient will express a desire to go home despite the excellent care he or she
received at the facility
-The patient will verbalize the goals set forth in his or her transition to a home
health care setting
Orientation phase examples - ANSWER- -The patient will learn the name of the
physical therapist and address him or her by name
-A patient with anorexia will establish an agreement with his or her health care
professional to return gradually to a normal eating habit
-The patient will establish an agreement with the home health care worker about
the frequency and length of contacts
Clarifying question/comment example - ANSWER- "You say you've always been
healthy and active; is this the first time you have been hospitalized?"
Reflective question/comment example - ANSWER- "You expressed concern about
your children at home..."
Validating question/comment example - ANSWER- "At home you've been treating
your ulcer with an antacid. Did you take any today?"
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