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Bus 1101 Principles of Business Management Correct Questions and Answers
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Correct Questions and Answers
organizational structure - correct answer How individual and team work within an organization are
coordinated.
Four aspects of organizational structure - correct answer Centralization, formalization, hierarchical
levels, departmentalization
Centralization - correct answer the degree to which decision making is concentrated at upper levels of
the organization
Formalization - correct answer The extent to which policies, procedures, job descriptions, and rules are
written and explicitly articulated
Tall structures - correct answer Organizations with several layers of management between front-line
employees and the top level
Flat structures - correct answer Organizations with few layers, often with large numbers of employees
reporting to a single manager
Functional structures - correct answer Structures in which jobs are grouped based on similarity in
functions
Divisional structures - correct answer When departments represent the unique products, services,
customers, or geographic locations the company is serving
Mechanistic structures - correct answer Those structures that resemble a bureaucracy and are highly
formalized and centralized
Organic structures - correct answer Those structures that are flexible and decentralized with low levels
of formalization where communication lines are more fluid and flexible
,Matrix organizations - correct answer Organizations that cross a traditional functional structure with a
product structure. Specifically, employees reporting to department managers are also pooled together to
form project or product teams
Boundaryless organization - correct answer An organization that eliminates traditional barriers between
departments as well as barriers between the organization and the external environment
Modular organization - correct answer An organization where all the nonessential functions are
outsourced
Strategic alliances - correct answer A form of boundaryless design where two or more companies find an
area of collaboration and combine their efforts to create a partnership that is beneficial for all parties
Learning organization - correct answer One where acquiring knowledge and changing behavior as a
result of the newly acquired knowledge is part of an organization's design
Organizational change - correct answer The movement of an organization from one state of affairs to
another
Forms of organizational change - correct answer Structure, procedures, technology, culture
Percentage of businesses that fail in the first year - correct answer 50%
Organizational change is often a response to changes in the - correct answer Environment
Active resistance - correct answer The most negative reaction to a proposed change attempt
Passive resistance - correct answer Being disturbed by changes without necessarily voicing those
opinions
Compliance - correct answer Going along with proposed changes with little enthusiasm
, Enthusiastic support - correct answer Defenders of the new way and those who actually encourage
others to give support to the change effort
Seven reasons why people resist change - correct answer Disrupted habits, personality, feelings of
uncertainty, fear of failure, personal impact of change, prevalence of change, perceived loss of power,
Unfreezing - correct answer Making sure that organizational members are ready for and receptive to
change
Change - correct answer Executing the planned changes
Refreezing - correct answer Ensuring that change becomes permanent and the new habits, rules, or
procedures become the norm.
Not all organizations need strategies to survive and thrive - correct answer False
Strategy formulation is an essential component of the POLC framework: - correct answer Planning
True or false: The best strategies, corporate and business, or based on a thorough SWOT analysis -
correct answer True
The intensity of industry competition and an industry's profit potential are a function of the following
forces of competition? - correct answer Threats posed by new entrants
True or false: Firms utilizing a competitive scope strategy can taylor advertising and promotional efforts
to a particular market niche - correct answer False
A firm's tangible resources include which of the following? - correct answer Production equipment
Management - correct answer The art of getting things done through the efforts of other people.
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