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ORGB 1135 FINAL EXAM | COMPLETE SOLUTIONS 100% ACCURATE.

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ORGB 1135 FINAL EXAM | COMPLETE
SOLUTIONS 100% ACCURATE.
Five-Stage Model of Group Development - 1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning

Forming Stage of Group Development - the first stage in group development,
characterized by much uncertainty

Storming Stage of Group Development - the second stage in group development,
characterized by intragroup conflict

Norming Stage of Group Development - the third stage in group development,
characterized by close relationships and cohesiveness

Performing Stage of Group Development - the fourth stage in group development,
during which the group is fully functional

Adjourning Stage of group development - final stage in group development for
temporary groups, characterized by concern with wrapping up activities rather than task
performances

role perception - an individual's view of how he or she is supposed to act in a given
situation

role expectations - how others believe a person should act in a given situation

role conflict - the tension caused by competing demands between two or more roles
pertaining to different statuses

Norms - rules and expectations by which a society guides the behavior of its members

status - A social position that a person holds

Status and norms - high status individuals often have more freedom to deviate from
norms

Equity Theory - unequal distribution of work

, Groupthink - the mode of thinking that occurs when the desire for harmony in a
decision-making group overrides a realistic appraisal of alternatives

Groupshift - a change in decision risk between a group's decision and an individual
decision that a member within the group would make; the shift can be toward either
conservatism or greater risk

cognitive attitude - beliefs and knowledge one has about a situation

affective attitude - emotions and feelings

behavioral attitude - refers to how one intends or expects to behave toward a situation

psychological empowerment - employees' belief that they have control over their work

Teams - a number of persons associated together in work or an activity

work team - generates positive synergy through coordinated effort

problem-solving team - a team from the same department or functional area that's
involved in efforts to improve work activities or to solve specific problems

self-managed work teams - groups of 10 to 15 people who take on responsibilities of
their former supervisors

cross-functional team - a team composed of employees from different functional areas
of the organization

virtual teams - teams that are physically dispersed and communicate electronically
more than face-to-face

Multi-team systems - systems in which different teams need to coordinate their efforts
to produce a desired outcome

Factors in Team Success - Presence of adequate measures
Effective leadership and structure
Climate of trust in a team
performance evaluation and reward

team composition and success - Abilities of members
Personality of members
Allocation of roles
Diversity of members
Size of teams
member preferences

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