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System Analysis & Design - Chapter 6 Guaranteed Success Characteristics of a Good Systems Analyst 1. Impertinence: - Statement: You should question everything. - Correct Answer: D) You should question everything. 2. Reframing: - Statement: You must challenge yourself to look at the organizati...

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  • September 9, 2024
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System Analysis & Design - Chapter 6 Guaranteed Success

Characteristics of a Good Systems Analyst



1. Impertinence:

- Statement: You should question everything.

- Correct Answer: D) You should question everything.



2. Reframing:

- Statement: You must challenge yourself to look at the organization in new ways.

- Correct Answer: A) You must challenge yourself to look at the organization in new ways.



3. Impartiality:

- Statement: Your role is to find the best solution to a business problem or opportunity.

- Correct Answer: B) Your role is to find the best solution to a business problem or opportunity.



Requirements Determination Deliverables



4. Primary Deliverables:

- Statement: What are the primary deliverables from requirements determination?

- Correct Answer: D) all of the above (sets of forms, reports, and job descriptions; transcripts of
interviews; notes from observation and analysis documents).



Systems Development Challenges



5. Term for Bogged Down Projects:

- Statement: What term refers to projects bogged down in analysis work?

- Correct Answer: B) analysis paralysis.

,Techniques for Efficient Analysis



6. Techniques to Keep Analysis Minimal:

- Statement: What technique keeps the analysis effort minimal yet effective?

- Correct Answer: A) JAD (Joint Application Design).



7. Traditional Methods of Collecting Requirements:

- Statement: What are traditional methods of gathering systems requirements?

- Correct Answer: D) all of the above (individual interviews, observing workers, group interviews).



8. Traditional Method of Collecting Requirements:

- Statement: Which of the following is a traditional method of collecting systems requirements?

- Correct Answer: B) Group interviews.



Types of Interview Questions



9. Open-Ended Questions:

- Statement: What type of questions have no pre-specified answers?

- Correct Answer: C) open-ended questions.



10. Advantage of Open-Ended Questions:

- Statement: What is an advantage of open-ended questions in interviews?

- Correct Answer: C) previously unknown information can result.



11. Closed-Ended Questions:

- Statement: What type of questions require respondents to choose from specified responses?

- Correct Answer: B) closed-ended questions.

,12. Advantage of Closed-Ended Questions:

- Statement: What is an advantage of interviews based on closed-ended questions?

- Correct Answer: A) Interviews based on closed-ended questions do not necessarily require a large
time commitment, so more topics can be covered.



13. Rating Questions:

- Statement: Rating a response or idea on a scale is classified as what type of question?

- Correct Answer: C) closed-ended question.



Best Practices in Interviewing



14. Good Interview Guidelines:

- Statement: What constitutes good interview guidelines?

- Correct Answer: D) seeking a variety of perspectives from the interviews.



15. Group Interviewing:

- Statement: Interviewing several key people at once refers to what?

- Correct Answer: B) group interviewing.



16. Disadvantages of Group Interviewing:

- Statement: What is a disadvantage of group interviewing?

- Correct Answer: D) Scheduling group interviews can be a problem.



Techniques for Idea Generation



17. Facilitated Idea Generation Process:

- Statement: A process that supports idea generation by groups where members initially work alone is
what technique?

- Correct Answer: D) nominal group technique.

, Importance of Direct Observation



18. Reason for Observing End Users:

- Statement: Why is directly observing end users important?

- Correct Answer: C) People often do not have a completely accurate appreciation of what they do or
how they do it.



Analysis of Documents



19. Useful Documents for Future Requirements:

- Statement: Which documents are useful in understanding possible future system requirements?

- Correct Answer: D) all of the above (written work procedures, current information system
descriptions, reports generated by current systems).



20. Identifying System Problems Through Document Analysis:

- Statement: What can document analysis help identify?

- Correct Answer: D) all of the above (problems with existing systems, irregular processing
circumstances, reasons for current system designs).



21. Definition of Written Work Procedure:

- Statement: What does a written work procedure describe?

- Correct Answer: B) describes how a particular job or task is performed, including data and
information that are used and created in the process of performing the job.



22. Handling Duplication of Effort:

- Statement: What should be done if written procedures reveal duplication of effort?

- Correct Answer: B) call the duplication to the attention of management as an issue to be resolved
before system design can proceed.

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