- leader does the minimum required to remain employed in the position
/.4 guidelines to getting feedback - BBAP - Answer-Be open, paraphrase, be aware of
nonverbal communication, ask questions
/.5 conflict situations - Answer-accommodating, avoiding, forcing, negotiating,
collaborating
/.Achievement Motivation Theory - Answer-attempts to explain and predict behavior and
performance based on a person's need for achievement, power, and affiliation.
/.Achievement-oriented leadership - Answer-the leader sets challenging goals, has high
expectations of employees, and displays confidence that employees will assume
responsibility and put forth extraordinary effort
/.Adjustment - Answer-Traits:
a) emotional/stability/self-control/narcissism: calm under pressure, relaxes and secure
b)self-confidence: accurate awareness of strengths / weakness
/.Agreeableness - Answer-Traits:
a) sociability/sensitive: seek out relationships and understanding group members as
individuals
b) emotional intelligence: ability to work well with others (self-awareness, social
awareness, self-management, relationship-management)
/.authority compliance leader - Answer-- high concern for production and a low concern
for people
- leader focuses on getting the job done while people are treated like machines
/.BEHAVIORAL - Answer-Explains distinctive styles used by effective leaders or to
define their nature of work
/.BIG 5 LEADERSHIP - personality dimension - Answer-1. surgency
2. agreeableness
3. adjustment
4. conscientious
5. openness
, /.Boss-centered - Answer-Behavior is based on experience, expectation, values and
confidence in subordinates
/.Coalition (Influence Tactic) - Answer-use influential people to help persuade others to
meet your objective (eg. using celebrities to market a product)
/.Conscientiousness - Answer-Traits:
a) Dependability: high dependable people get the job done and are characterized as
loyal, committed to coworkers and organization
b) foundation for trustworthiness
/.consultation influence tactic - Answer-seek other's input about achieving an objective
and are open to developing a plan together
/.CONTINGENCY - Answer-Attempt to explain appropriate leadership styles based on
leader, follower & situation
ei: explains whether leader is task-oriented or relationship-oriented
/.Continuum Theory - Answer-States that leadership behavior is on a continuum from
boss-centered to subordinate-centered leadership.. model focuses on WHO makes the
decision
/.country club leader - Answer-- high concern for people and a low concern for
production
- leader strives to maintain a friendly atmosphere without regard for production.
/.Cross-functional team - Answer-composed of members from different functional
departments of an organization who are brought together to perform unique tasks to
create new and non-routine products or services.
Ex: Marketing is partnered with sales for a ad campaign
/.Directive - Answer-Leader provides high structure.
/.Disseminator - Answer-They send info to others WITHIN organization
/.Disturbance-Handler - Answer-They try to take corrective action during crisis that
interrupts business (natural disasters, emergencies, breakdowns)
/.Entrepreneur - Answer-innovates new or improved products & services and initiate
improvements in business process