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APCO PST1 (7TH) - MODULE 1 TO MODULE 14 QUESTIONS WITH COMPLETE QUESTIONS AND CORRECT ANSWERS
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APCO PST1 (7TH) - MODULE 1 TO MODULE 14 QUESTIONS WITH COMPLETE QUESTIONS AND CORRECT ANSWERS
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APCO PST1 (7TH) - MODULE 1 TO MODULE14 QUESTIONS WITH COMPLETE
QUESTIONS AND CORRECT ANSWERS
MODULE 1
List the common elements of basic telecommunication Correct
Answer - information gathering
-radio and telephone communications
- resource allocation
- records management
- functioning under FCC rules
- handling requestions and being responsive to calls from the
public
Describe what is involved in law enforcement communications
Correct Answer - officer safety
- handling reports of crimes
- special situations (foot/vehicle pursuits)
Describe what is involved in EMS communications Correct
Answer - caller questioning
- caller management
- pre-arrival instructions
What are pre-arrival instructions? Correct Answer the provision of
medical instructions VIA telephone
What are some examples of EMS units? Correct Answer -
Emergency Medical Technicians (EMTS)
- Paramedics
- Air ambulances
- Ground ambulances
- Medical examiners
,Describe what is involved in fire service communications Correct
Answer - fire alarm dispatching
- incident command systems (ICS)
- hazardous materials
- technical rescue operations
What are some examples of fire service units? Correct Answer -
Response personnel
- fire marshals
- arson investigation
- HAZMAT
- explosive ordinance disposal units
List and describe the vital services provided by PSAPs Correct
Answer - Communication with the public
- Communication between members of the same agency
- Communication between public safety agencies
- Communication between public safety agencies and support
service entities
What is important to remember about communication with the
public? Correct Answer most callers are not trained or skilled in
dealing with emergency situations and may appear to be simply
asking for information when an actual emergency exists
What is important to remember about communication between
members of the same agency? Correct Answer responsible for
maintaining response unit status, assigning response units to
calls for service, and keeping supervisors apprised of pertinent
information
What is important to remember about communication between
public safety agencies? Correct Answer exchange of information
between neighboring agencies and dissemination of information
,What is important to remember about communication between
public safety agencies and support services? Correct Answer
PSAPs is to facilitate communication between public safety
agencies and support services such as towing or utility
companies. These contacts must be accurate, timely, and
complete
List and describe the informational resources available in a PSAP
Correct Answer - telephone book
- cross-reference or city directory
- maps
- computer-aided dispatch (CAD) system
- internet and search engines
Explain the term service area in the context of law enforcement
Correct Answer normally operate within certain geographical
areas define by city, county, or state limits. An officers arrest
powers may be affected when crossing jurisdictional boundaries
Explain the term service area in the context of fire service Correct
Answer sometimes differ from simple political jurisdictional lines.
Municipal or rural service districts may exist and may be set up by
special taxing arrangements
What are two types of response between agencies under certain
circumstances? Correct Answer mutual aid and mutual response
What is mutual aid? Correct Answer normally predetermined
process of supplying supplemental personnel, equipment, and
other resources. This is an automatic response
What is mutual response? Correct Answer simultaneous dispatch
of multiple resources for certain emergencies. This is asked for
help.
, Explain the term service area in the context of EMS Correct
Answer depending on the type of service provider. May or may
not conform to law enforcement or fire boundaries
What are some examples of EMS service providers? Correct
Answer - Advanced life support (ALS)
- Basic Life Support (BLS)
- fire department-based EMS
- volunteer EMS
- hospital-based or private ambulances
Explain the difference between policy and procedure Correct
Answer Policy is a guide to THINKING
Procedure is a guide to ACTION
Name three actions agencies might take as part of their disaster
preparedness plan to Correct Answer where to go in an event
what supplies to bring
who support where
What do TERT teams do? Correct Answer Telecommunicator
Emergency Response Taskforces
Mobilizes quickly and deploy to assist communicator centers
during disasters
What do telecommunicators need to know about agency
emergency plans? Correct Answer how they are activated and
what the plans are
What does PSAP stand for? Correct Answer Public Safety
Answering Point
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