Reinforcing - correct answer ✔✔NOT a management style
Needs-based - correct answer ✔✔NOT a leadership style
Delegating - correct answer ✔✔management style characterized by the manager trusting the employees
work ability and is best used with employees that know how to do their job
Autocratic - correct answer ✔✔leadership style characterized by limited discussion of new ideas and is
best used in groups who are not well acquainted with each other
Selfish - correct answer ✔✔NOT a trait of a good leader
Horizontal internal communication - correct answer ✔✔communication within an organization occurring
between employees is referred to as this
Company memo - correct answer ✔✔NOT an example of external communication
Decoding - correct answer ✔✔defined as the process of the receiver breaking down the message
received and interpreting the message
Feedback - correct answer ✔✔the response to the sender's message
Noise - correct answer ✔✔a physical barrier to communication
Business plan - correct answer ✔✔the roadmap of where the business is going
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