An older adult is unable to reach the telephone and is found dead at home several hours later. The son of the deceased man arrives at the hospital and asks, " Can I just please stay and hold my dad's hand? He was so afraid of dying alone." Which response by the nurse shows empathy?
A. "You are jus...
NUR 211 Test 4 Questions and Correct
Answers
An older adult is unable to reach the telephone and is found dead at home several
hours later. The son of the deceased man arrives at the hospital and asks, " Can I just
please stay and hold my dad's hand? He was so afraid of dying alone." Which response
by the nurse shows empathy?
A. "You are just to late for that. Where were you when he needed you?"
B. "Did you ever consider purchasing a cell phone for your dad to prevent this from
happening?"
C. "I'll close the door so you can spend time with your dad. I will check back in a few
minutes."
D. "I lost my dad last year. He died alone. He was a police man. I am just like you. Let
me stay here and console you." ✅C. "I'll close the door so you can spend time with
your dad. I will check back in a few minutes."
A nurse is listening to a patient's apical heart rate. The patient asks, "Is everything
okay?" The nurse says nothing and shrugs her shoulders. The nurse is demonstrating:
A. open communication.
B. filtration.
C. blocking.
D. false assurance ✅C. Blocking
The nurse is seeking clarification of a statement that was made by a patient. What is the
best way for the nurse to seek clarification?
A. "What are the common elements here?"
B. "Tell me again about your experiences."
C. "Am I correct in understanding that..."
D. "Tell me everything from the beginning." ✅C. "Am I correct in understanding that..."
The nurse and the patient are conversing face to face. What communication technique
is being demonstrated?
A. Linguistic
B. Paralinguistic
C. Explicit
D. Metacommunication ✅A. Linguistic
Which action should the nurse take when using critical thinking to make clinical
decisions?
A. Make decisions based on intuition.
B. Accept one established way to provide care.
C. Consider the priority in a given situation.
, D. Read and follow the heath care provider's orders. ✅C. Consider the priority in a
given situation.
The new nurse is caring for six patients in this shift. After completing their assessments,
the nurse asks where to begin in developing care plans for these patients. Which
statement is an appropriate suggestion by another nurse?
A. "Choose all the interventions and perform them in order of time needed for each
one."
B. "Make sure you identify the scientific rationale for each intervention first."
C. "Decide on goals and outcomes you have chosen for the patients."
D. "Begin with the highest priority diagnoses, then select appropriate interventions."
✅D. "Begin with the highest priority diagnoses, then select appropriate interventions."
A nurse manager has recently overheard several negative comments made by nurses
on the unit about other nurses on the unit. The manager recognizes that the nurses are
exhibiting what type of behavior that is detrimental to collaboration?
A. Vertical violence
B. Lateral violence
C. Descending violence
D. Personal violence ✅B. Lateral violence
The nurse is presenting an in-service on the importance of collaborative communication.
The nurse includes which critical event identified by the Joint Commission as an
outcome of poor communication among health care team members?
A. The occurrence of a patient event resulting in death or serious injury
B. Decreased ability to document expenses of care provided
C. Longer time to begin surgical cases
D. Increased time to discharge patients to outpatient care ✅A. The occurrence of a
patient event resulting in death or serious injury
Which of the following communication terms can be applied to this statement: How
messages are received and interpreted would include personal states such as mood
disturbance, environmental stimuli related to the setting of the communication, and
contextual variables?
A. Therapeutic communication
B. Metacommunication
C. Vigor communication
D. Internal noise ✅B. Metacommunication
What observations made by the nurse manager, indicates that a nurse demonstrated
positive conflict management interventions when a patient's family member angrily
accuses the nurse of neglecting the patient's need to be ambulated more frequently?
(Select all that apply.)
A. Moved the discussion to the privacy of the patient's room
B. Kept culturally appropriate eye contact with the family member while discussing the
issues
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller twishfrancis. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $8.99. You're not tied to anything after your purchase.
