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HRIR 3021-Exam 1/147 Questions with Answers
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HRIR 3021-Exam 1/147 Questions with Answers
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HRIR 3021-Exam 1/147 Questionswith Answers
First HR Practices - -Chinese ancient armies
-Industrial Revolution dates - -1800-1910
-Pre-revolution management style - -Autonomy
self-management
flexible hours
work at home/small group
household income
-Post-revolution management style - -Non-autonomy
inflexible hours
long commute to noisy work place
individual income
-Goodrich - -Early 1900s-addressed labor concerns
First HR department-1905
-Purpose of first US HR department - -Avoid unions
Handle worker/mgmt issues
Help companies comply with new laws
-Taylorism - -Scientific management style that analyzes and synthesizes
workflows
Focuses on improving economic efficiency, especially in labor productivity
-HR use in WWII - -Labor in short supply, people picked up jobs there were
not used to
HR used for recruiting, testing, and motivating
-HR outlook 1960-1970 - -Civil Rights Act (1964)
OSHA
discrimination and safety addressed
-HR outlook 1970-1990 - -Theory X/Y
Strategic mgmt
Lean thinking
Maslow
-HR outlook 1990-Now - -Big data
Talent
, Culture
Globalization
Immigration
On-demand employees
Diversity
Inclusion
-How did mangers used to view HR? - -as a necessary expense rather than a
source of value to the organization
-Events of the Triangle Factory Fire - -10 story factory caught on fire
Fire ladder could only reach 6th floor
Multiple exit doors were locked from the outside to keep workers in
-Effect of the Triangle Fire on the workplace - -Raised awareness to safety
regulations, human rights, and general workplace environment practices
-What was the research intent of the Hawthorne Studies? - -Done by Elton
Mayo. Researched how employees' surroundings and who they are working
with affects productivity and satisfaction
-What did Elton Mayo find from the Hawthorne Studies? - -Mental attitudes,
proper supervision, and informal social relationships experienced in a group
were key to productivity and satisfaction
-Define Human Resources Management - -The policies, practices and
systems that influence employees' behavior, attitude and performance
-How can HRM contribute to an organization's performance? - -Help avoid
litigation and lawsuits
Help recruit and retain the best employees for the company
Help write accurate job descriptions
-Define Human Capital - -An organization's employees described in terms of
their training, experience, judgement, intelligence, relationships, and insights
-What are the 2 types of human capital? - -Commitment and Control
-Commitment - -Broadly defined tasks
High employee participation
Highly skilled work
Extensive training
High wages/benefits
-Control - -Narrowly defined tasks
Low participation
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