What is Ground Operations Manual (GOM) - ANSWER The manual that governs
ramp policies and procedures
Working on the ramp is like being on display in a - ANSWER Fish bowl
All of our customers expect us to - ANSWER - Provide a safe airport and flight
experience
- And transport their baggage or cargo to the correct destination
- Provide on time arrivals and departures
Flights that begin in your station are referred to as - ANSWER Originators
Flights that end in your station are referred to as - ANSWER Terminators
Flights that arrive in your station and continue on to another station that have the
same flight number are called - ANSWER Thru flights
What does Personal Protective Equipment consist of? - ANSWER - Steeled toe
shoes
- Bump Cap
- Visible Vest
- Hearing Protection
T or F: You should always have two hands on one bag - ANSWER True
What are possible warning signs that severe weather may be approaching? -
ANSWER - Sudden wind gusts
- Sudden drop in temperature
- Thunder
- Dark clouds
Aircraft Lead In Line - ANSWER - Used to Properly position the aircraft at the gate
- It includes hash marks that indicate the stopping point for each specific aircraft
Aircraft Safety Zone - ANSWER Outlined by a red and white line and provides a
visual boundary around the aircraft so pilots and ground crews can visually confirm
the area is clear of possible obstructions
Boarding Bridge Stow Box - ANSWER The ramp crew will be responsible for
ensuring that both boarding bridge tires are completely inside the Stow Box area with
the canopy retracted to the fullest extent prior to aircraft arrival or pushback
No Drive Zone - ANSWER An invisible area extending five feet outward from the
aircraft fuselage and wings
What are two factors of jet engine blast - ANSWER - temperature
- velocity
, Engine Spool Down - ANSWER When an engine has begun to spool down the
white swirl in the center will become visible as well as the fan blades
Delta Airlines uses the ___ standards for ramp hands signals - ANSWER
International Air Transport Association (IATA)
Fully extend wands and arms downwards at a 45 degree angle to the sides. Hold
position until the aircraft is clear of all objects and personnel - ANSWER Hold
Position
Each piece of motorized Equipment must be performed prior to the start of each shift
- ANSWER Pre-Operational Inspection
Any item to be towed must have the ___ set and ___ stowed properly when parked -
ANSWER Parking brake
Towing Bar Tongue
What aircraft uses a Yoke Type tow bar that is fastened to the nose gear axle -
ANSWER B717
Connects the aircraft to the jet tug for aircraft movement. It's use is determined by
the aircraft type to be moved - ANSWER Aircraft Tow Bars
What aircraft uses a Tail Stand to assist with tail to prevention? - ANSWER B737-
900
Are also used for guiding GSE and communicating with GSE operators/drivers -
ANSWER IATA hand signals
What are Non-motorized equipment? - ANSWER Tow-Bar
Fire Extinguishers
Spill carts
Baggage Carts
Boarding Bridge
Water Cabinet
What are motorized equipment? - ANSWER Container loader
Air start
Bag tug
Belt loader
What is the ship number for B-717 - ANSWER 9500s
What is the Fuselage - ANSWER The main body of the aircraft
Functions of Bin Webbing - ANSWER Restrains bags/cargo from shifting during
plane operation (takeoff, flight and landing)
- prevents bags/cargos from falling against the door, making it difficult to open at the
arrival city
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