MGMT 310 Chapter 11 | Questions with 100% Correct Answers

MGMT 310 Chapter 11 | Questions with 100% Correct Answers In the workplace, managing diversity involves Blank______. (Check all that apply) recognizing common characteristics of groups while dealing with employees' differences to the firm's advantage recruiting, training, promoting, and utilizing individuals with different beliefs, capabilities, and cultures True or false: Today, jobs that were once considered male-only positions are now open to and occupied by an increasing number of women. True Having expanded beyond gender or skin color, diversity also refers to which of the following differences? -Disability status -Sexual orientation -Nationality Which of the following statements about white, American-born male workers in the United States is true? They constitute the largest percentage of workers. Which statements describe population trends impacting the U.S. workforce? (Check all that apply.) -About one in three residents in the United States is a racial or ethnic minority. -The number of Asian American, black, and Hispanic American workers is expected to grow faster than that of white males. What term describes the practice of understanding and deeply valuing employee differences to build a more effective and profitable organization? Managing diversity Factors that have influenced the increase of women in the labor market include ______. (Check all that apply.) -financial necessity -social changes during the 1960s and 1970s As a result of the Civil Rights Act of 1964, gender discrimination is gradually being eliminated. Women have been positively impacted, although equality has not yet been achieved. Which of the following conditions still exist for women in the workforce? (Check all that apply.) -Pay disparity -Underrepresentation at most senior levels of corporate life True or false: Men's roles in society have changed and they now carry the bulk of family responsibilities. False Which statement about diversity is true? It refers to all kinds of differences, including ethnicity, income, and religion. Which group constitutes the largest percentage of workers in the United States? White male workers Maintaining work-life balance and parenting can be particularly challenging for women. To help attract and retain women, companies are offering "family-friendly" fringe benefits such as Blank______. (Check all that apply.) -in-home care for elderly family members -flexible work schedules -onsite child care What is the largest and fastest-growing minority group in the United State? Hispanics Which of the following are possible explanations for the wage gap between men and women? (Check all that apply.) -Women are not negotiating pay as effectively as men. -Women have career interruptions to care for family. Which statement regarding gender issues in the U.S. workforce is false? Only 10% of married couples are dual-income households. The Blank______ is an invisible barrier that makes it difficult for women and minorities to move beyond a certain level in the corporate hierarchy. Glass Ceiling Which of the following are expectations that put some women at a disadvantage in the workplace? (Check all that apply.) -Companies expect employees to sacrifice their personal lives for the sake of the company. -Companies require long hours, especially at the managerial levels. What are the two types of sexual harassment? quid pro quo and hostile work environment Which statement about women in the workforce is true? Companies can lose valuable talent by demanding long hours from their female employees. Charlene was told by her supervisor that she could receive a promotion if she would agree to have sexual relations with him. This is known as Blank______ behavior. quid pro quo True or false: Differences in pay can be attributed to the fact that women are rated more poorly on performance evaluations than their male counterparts. False Companies such as Accenture are helping women break through the proverbial glass ceiling by -making arrangements for part-time assignments -sponsoring monthly networking events for its female employees Which behaviors can cause a hostile work environment? (Check all that apply.) -Demeaning jokes -Suggestive remarks -Displays of pornography Even in today's changing society, women still carry the bulk of which family responsibilities? (Check all that apply.) -Child care -Elderly parent care -Household work If an employee files a complaint of sexual harassment with the Equal Employment Opportunity Commission, the EEOC may Blank______. (Check all that apply.) -seek a settlement if evidence is found -conduct an investigation -request mediation if evidence is found -file a lawsuit Unwelcome sexual conduct that is a term or condition of employment is defined as Blank______ and is a violation of Title VII of the Civil Rights Act of 1964. sexual harassment The "Youth at Work" page on the federal EEOC website was created in response to sexual harassment of teenage employees What form of sexual harassment may include making employment decisions based on an applicant's response to a sexual advance? Quid pro quo Why are many companies hiring employees from diverse backgrounds? It allows them to better serve their diverse customer base. Which form of sexual harassment is perpetrated when unwelcome sexual conduct creates an intimidating work environment? Hostile environment Which statements are true regarding a manager's liability in sexual harassment situations? (Check all that apply.) -Managers can be found liable if they fail to take appropriate action after receiving a legitimate complaint. -Managers can be found liable if they fail to prevent harassment from occurring. -Managers personally engaged in sexual harassment of any kind are liable. Which of the following are reasons teenage workers are a particularly vulnerable population with regard to sexual harassment? (Check all that apply.) -They feel hesitant to speak up. -They are inexperienced. -They tend to hold lower status jobs. When racial disparities exist in employment and earnings, it creates a problem by ______. leaving aspiring young minorities with fewer role models and mentors Organizations can leverage diversity in minority markets and gain a competitive advantage by -reflecting the community population mix in the organization workforce -establishing purchasing contracts with minority-owned businesses -recognizing minority purchasing power What is the largest unemployed minority population in the United States? People with disabilities The Americans with Disabilities Act (ADA) defines a disability as a physical or mental impairment that substantially limits one or more major life activities. Examples of such physical or mental impairments does not include racist perspectives For most businesses, mentally and physically disabled people represent an unexplored but fruitful labor market. Frequently, employers have found that disabled employees -miss fewer days of work -are more dependable than other employees -exhibit lower turnover Despite gains for minorities and immigrants in the workforce, disparities in employment and earnings continue to exist, including -higher unemployment rates for black and Hispanic workers -lower earnings for black and Hispanic workers -discrimination in hiring when people with ethnic-sounding names apply for jobs Which statements relating to U.S. education and the workplace are true? (Check all that apply.) -4% of native-born workers have not completed high school. -22% of foreign-born workers have not completed high school. Which statement about the disabled population in the United States is true? It is increasing as the average worker gets older and heavier. To prevent an exodus of talent, employers are applying strategies to help attract and retain knowledgeable and skilled older workers, including ______. (Check all that apply.) -phased retirement plans allowing older workers to work fewer hours per week -making workplace adaptations to help workers cope with the physical issues they may have The Americans with Disabilities Act (ADA) defines a disability as a physical or mental impairment that substantially limits one or more major life activities. Examples of such physical or mental impairments include Blank______. (Check all that apply.) -HIV infection -Alcoholism -Psychological illness According to researchers, younger workers can be challenging to manage because they tend to be Blank______. (Check all that apply.) -high maintenance -high performers Which of the following are strategies designed to promote the hiring and success of mentally and physically disabled people in the workforce? (Check all that apply.) -Tax credits for hiring disabled workers -Passage of the Americans with Disabilities Act (ADA) -Assistive technologies that make it easier to be productive ______ is defined as legally mandated efforts to recruit and hire qualified members of groups that have been discriminated against in the past. The intent was not to prefer these group members to the exclusion of others, but to correct for the long history of discriminatory practices and exclusion. Affirmative action True or false: Today's workforce places less importance on educational degrees and more importance on strength, stamina, and skill in a trade. False How do diversity and inclusion initiatives positively impact an organization's competitive advantage? -Increased ability to attract and retain talent -Increased ability to leverage creativity and innovation in problem solving -Improved perspective in differentiated markets The U.S. workforce is aging. What are implications for today's managers and organizations as a result of this trend? (Check all that apply.) -Retirees are being asked to return to the workforce. -Industries such as construction and health care are facing critical skilled-labor shortages. -Entry-level workers will be in short supply as the growth in the number of young workers increases only slightly Young workers generally look for jobs that provide positive feedback Guillermo is looking for an entry-level management position. He has been contacted by a recruiter who is assembling a pool of qualified candidates from different backgrounds. The company the recruiter is working for historically hired only white males, and the company must now hire members of groups that were discriminated against in the past. This is known as ______. affirmative action Companies that provide opportunities for diverse employees will attract the most qualified and motivated candidates Which of the following statements is not an example of an important way diversity can help an organization? Diversity can help an organization hire fewer minorities. A(n) Blank______ workforce can provide a company with greater knowledge of the preferences and consuming habits of a diversified marketplace. Diverse When selecting employees for a work team, the most innovative team is likely to be one with members who come from diverse backgrounds Which of the following are reasons that diversity and inclusion programs help firms to attract and retain motivated employees? (Check all that apply.) -When employees believe their differences are valued, they become more loyal, productive, and committed. -Companies with a reputation for providing opportunities for diverse employees will be sought out by the most qualified employees. What is the key to managing diversity effectively? Flexibility