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SPC1017 Final Zeigler Exam with Questions with Answers
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SPC1017 Final Zeigler Exam with Questions with Answers
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SPC1017 Final Zeigler Exam withQuestions with Answers
Adaptors - Answer Ways to adjust to a communication situation (ex: walk fast across
street when late to class when car is turning)
Facial Expressions - Answer 42 facial muscles, 10,000 facial expressions, 4 universal
emotions are fear, happiness, sadness, anger
Eye Messages - Answer Eye contact, art of drawing attention
Attractiveness - Answer Elective (can change; clothing, makeup, hair, etc) vs
Nonelective (height, body, color, bone structure, disability)
Intimate (Territory/Proxemics) - Answer Less than 18 inches
Personal (Territory/Proxemics) - Answer 18 inches to 4 feet
Social (Territory/Proxemics) - Answer 4 to 12 feet
Public (Territory/Proxemics) - Answer More than 12 feet
Haptics - Answer Handshakes, appropriate vs inappropriate
, Listening - Answer 47% of communicating; Process: Preparation, Receiving,
Constructing meaning, Responding, Remembering
SOLER - Answer Active listening; Square off, Open up, Lean in, Eye contact, Relax
Emotional Intelligence - Answer (Daniel Goldman), self-aware, managing
emotions, motivating self, recognizing emotions, handling relationships
Bids - Answer Reaching out to someone to connect and engage with them;
give, respond, encourage by focusing on others, positive, connect
Self-disclosure - Answer Way to encourage bids
Header - Answer Use one of resumes, cover letters, and references
Special Occasion Speeches - Answer Public prayer, Toasts, Eulogies, Presenting
award, Accepting award, Introducing speaker
Public prayer - Answer Thanks/blessing on a meal, before sporting events
Toasts - Answer 2-3 minutes tops
Eulogies - Answer Be respectful, have it planned
Presenting an award - Answer Don't be awkward, state award (describe and give
background), talk about award recipient and what it is for, who receives it
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