Practice Test 1 for CMA-Administrative exam with complete solutions 2024_2025.
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Course
Cma
Institution
Cma
Disarming the alarm, unlocking the door and turning on office equipment is all part of
Opening the office
As each patient enters the office the medical assistant should immediately
Greeted and asked how the medical assistant may assist them
When a patient is standing at the registra...
Practice Test 1 for CMA-Administrative
exam with complete solutions 2024/2025
Disarming the alarm, unlocking the door and turning on office equipment is all
part of - ANSWER- Opening the office
As each patient enters the office the medical assistant should immediately -
ANSWER- Greeted and asked how the medical assistant may assist them
When a patient is standing at the registration desk, the medical assistant should -
ANSWER- Provide patient privacy while discussing any PHI
Verification of insurance information should be performed - ANSWER- Prior to the
patient seeing the provider
A patient's identity may be verified by - ANSWER- -State issued ID
-State issued drivers license
-Passport
-Employee ID with picture
Information to new or perspective patients should include all of the following
except - ANSWER- Any lawsuits pending against the provider
A managed care referral should be verified - ANSWER- Prior to the patient being
seen
Changing the telephone to the night message, preparing the bank deposit for the
day and backing up computer files are all part of - ANSWER- Closing the office
The waiting room should be set up to include all of the following except -
ANSWER- Pillows and blankets
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