Interpersonal Communication GPSTC 320-321 Questions and Answers 100% correct
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Course
GPSTC
Institution
GPSTC
Interpersonal Communication GPSTC 320-321 Questions and Answers 100% correct
Communication defined
*the transmission of an idea from one person to another with mutual understanding*
successfully communicating with another person
process of exchange of information that flows
interpersonal commu...
Interpersonal Communication GPSTC
320-321 Questions and Answers 100%
correct
Communication defined - answer**the transmission of an idea from one person to
another with mutual understanding**
successfully communicating with another person
process of exchange of information that flows
interpersonal communication breaks barriers
aspects of communication - answerencoding
sending
receiving
decoding
feedback
Encoding - answerthe processing of information so that it can be conveyed
sending - answersaying what one means to say, with agreement between verbal and
nonverbal messages
receiving - answerthe initial step in the listening process where hearing and listening
connect
decoding - answerthe process by which the receiver interprets the sender's message
Feedback - answerthe response to a message
*Effective* interpersonal communications have what 3 components - answer- the
message intended
- the message sent
- the message received
Elements that influence communication - answer- cues
- distractions
- create a trusting environment
verbal communication - answer*the most common form of communication*
- tone, pitch, volume
- message intended is rarely message received
- the verbal message is contradicted by the body language
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