Chapter 1: Introduction to Collision Repair Exam Questions And Answers
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Course
CR101B
Institution
CR101B
Adjusters - ANS People who determine the value of what was destroyed or damaged by fire or other loss
Aftermarket parts - ANS Non original equipment made by a manufacturer other than the auto maker
Auto recycler - ANS Purchase damaged, abandoned or used vehicles and se...
Chapter 1: Introduction to Collision Repair
Exam Questions And Answers
Adjusters - ANS People who determine the value of what was destroyed or damaged by
fire or other loss
Aftermarket parts - ANS Non original equipment made by a manufacturer other than the
auto maker
Auto recycler - ANS Purchase damaged, abandoned or used vehicles and sell usable parts
Auto salvage yard - ANS Buys wrecked vehicles and sells parts
Block sanded - ANS A method of leveling out surface irregularities with a rubber sanding
block and sandpaper
Body shop estimates - ANS Written account of what a collision repair will include and how
muc it will cost in materials and labor
Body technician - ANS A person who repairs the body of a damaged vehicle
Claim - ANS When an insured person suffers a loss and reports this loss to the insurance
company
Claim center - ANS A location where an insured can go to and make a claim. (Can be
online)
Combination technicians - ANS Performs all types of repairs on damaged vehicles, e.g.
body, frame, mechanical, refinishing and detailing
Comprehensive insurance - ANS Insurance coverage that helps pay for losses due to theft,
fire, or other causes of collision
Deductible - ANS The part of the repair cost that the customer pays out-of-pocket
Detailer - ANS A person who carefully cleans repaired vehicles before delivery. Detailers
may also apply decals and buff paint
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