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FGCU MAN 3025 Exam 1 - Schaffer (Graded A+ actual test) $8.39
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FGCU MAN 3025 Exam 1 - Schaffer (Graded A+ actual test)
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interpersonal roles - figurehead, leader, liaison -interact with people inside and outside their work units decisional roles - entrepreneur, disturbance handler, resource allocator, negotiator -use information to make decisions to solve problems or take advantage of opportunities management - i...

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  • September 15, 2024
  • 9
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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FGCU MAN 3025 Exam 1 - Schaffer
interpersonal roles - figurehead, leader, liaison

-interact with people inside and outside their work units



decisional roles - entrepreneur, disturbance handler, resource allocator, negotiator

-use information to make decisions to solve problems or take advantage of opportunities



management - integrating the work of people through: (POLC) planning, organizing, leading,
controlling the organization's resources



primary challenges managers face - competitive advantage

diversity

globalization

ethical standards

information technology

sustainability

happiness & meaningfulness



efficient - to use resources wisely and cost-effectively



effective - to achieve results, to make the right decisions and to successfully carry them out



organization - A group of people who work together to achieve some specific purpose



technical skills - the job-specific knowledge needed to perform well in a specialized field



conceptual skills - the ability to think analytically, to visualize an organization as a whole and
understand how the parts work together

, human skills (soft skills) - the ability to work well with others



Mintzberg's Managerial Roles - interpersonal, informational, decisional



informational roles - monitor, disseminator, spokesperson

-receive and communicate information



historical perspective - classical, behavioral, and quantitative



contemporary perspective - systems, contingency, and quality-management



classical viewpoint - emphasis on ways to manage work more efficiently



scientific management - emphasized the scientific study of work methods to improve the
productivity of individual workers

(Frederick W. Taylor)



principles of scientific management - 1. Scientifically study each part of the task

2. Carefully select workers with the right abilities

3. Give workers the training and incentives to do the task

4. Use scientific principles to plan the work methods



time and motion studies - (Gilbreth) method to determine how long it takes and the best way to
perform a task



administrative management - Fayol & Weber

concerned with managing the total organization

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