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FGCU MAN 3025 Final Exam with complete solutions 2024_2025
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FGCU MAN 3025 Final Exam with complete solutions 2024_2025
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FGCU MAN 3025 Final Exam withcomplete solutions 2024/2025
organization - ANSWER- A group of people who work together to achieve some
specific purpose
management - ANSWER- integrating the work of people through: (POLC)
planning, organizing, leading, controlling the organization's resources
primary challenges managers face - ANSWER- competitive advantage
diversity
globalization
ethical standards
information technology
sustainability
happiness & meaningfulness
efficient - ANSWER- to use resources wisely and cost-effectively
effective - ANSWER- to achieve results, to make the right decisions and to
successfully carry them out
technical skills - ANSWER- the job-specific knowledge needed to perform well in
a specialized field
conceptual skills - ANSWER- the ability to think analytically, to visualize an
organization as a whole and understand how the parts work together
human skills (soft skills) - ANSWER- the ability to work well with others
Mintzberg's Managerial Roles - ANSWER- interpersonal, informational, decisional
, interpersonal roles - ANSWER- figurehead, leader, liaison
-interact with people inside and outside their work units
informational roles - ANSWER- monitor, disseminator, spokesperson
-receive and communicate information
decisional roles - ANSWER- entrepreneur, disturbance handler, resource
allocator, negotiator
-use information to make decisions to solve problems or take advantage of
opportunities
historical perspective - ANSWER- classical, behavioral, and quantitative
contemporary perspective - ANSWER- systems, contingency, and quality-
management
classical viewpoint - ANSWER- emphasis on ways to manage work more
efficiently
scientific management - ANSWER- emphasized the scientific study of work
methods to improve the productivity of individual workers
(Frederick W. Taylor)
principles of scientific management - ANSWER- 1. Scientifically study each part
of the task
2. Carefully select workers with the right abilities
3. Give workers the training and incentives to do the task
4. Use scientific principles to plan the work methods
time and motion studies - ANSWER- (Gilbreth) method to determine how long it
takes and the best way to perform a task
administrative management - ANSWER- Fayol & Weber
concerned with managing the total organization
bureaucracy - ANSWER- Weber believed it was a rational, efficient, ideal
organization based off principles of logic
behavioral viewpoint - ANSWER- emphasized the importance of understanding
human behavior and of motivating employees toward achievement
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