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State Farm Auto Exam Latest 2024 Actual Questions and Verified Answers (2024 / 2025) A+ Grade 100% Guarantee Verified by Experts $12.99   Add to cart

Exam (elaborations)

State Farm Auto Exam Latest 2024 Actual Questions and Verified Answers (2024 / 2025) A+ Grade 100% Guarantee Verified by Experts

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  • Course
  • State Farm
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  • State Farm

State Farm Auto Exam Latest 2024 Actual Questions and Verified Answers (2024 / 2025) A+ Grade 100% Guarantee Verified by Experts

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  • September 16, 2024
  • 9
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • State Farm
  • State Farm
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BESTGOODIES
State Farm Auto Exam.pdf file:///C:/Users/HP/Desktop/New%20folder/State%20Farm%20Auto




State Farm Auto Exam



1. Competitive Bids: The competitive bid process requires that two or more repair-ers submit

competitive estimates or

"bids" for a specific repair job. The amount of the low, complete bid is generallyconsidered to

be the "competitive" price and is used as the basis for settlement. In all cases, thevehicle owner

selects the facility that will perform repairs.

2. PCPs: State Farm uses a continuous

survey that gives repairers the opportunity to provide information

online.The repairer information is used to determine labor rates and material pricinglevels that

reflect prevailing prices in that area. PCPs are determined by analyzing informationprovided by

repairers that meet the Equipment/Capabilities Criteria listed on the Repair FacilitySurvey form

3. Select Service Program: In some market areas, repairers have been selectedto participate

in State Farm's Select Service

Program. The program is designed to enhance claim service,increase

efficiency, and afford

customers an opportunity to select qualified repairers to inspect and estimate vehicledamage
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,State Farm Auto Exam.pdf file:///C:/Users/HP/Desktop/New%20folder/State%20Farm%20Auto




4. Paintless Dent repair: Paintless Dent Repair (PDR) is an industry recognizedrepair

process that involves the removal

of

hail dents or other types of damage from metal exterior surface panels withoutdisturbing the

vehicle's finish. In most cases, this procedure involves the use of specialized toolsto apply

pressure to the backside of the panel to remove surface imperfections. Othertechniques may be

used to repair damage from the topside of the panel, depending on the size andlocation of the

damage. By using either of these techniques, the technician is able to restore panelappearance

which eliminates the need for refinishing the panel's surface area.

The PDR process is often used to repair hail damage or other similar dents thatoccur when

an

outer panel strikes (or is struck by) an object that has not compromised the finish ofthe panel.




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