MNG Q1 With Questions And Answers
Email communication - Answer - Advantages- free messaging, easy referencing, quick message
delivery, multimedia messages, environmental, less expensive, flexibility, automated, globalized,
simplicity, easy referencing
- Disadvantages- poor privacy, virus infection, spamming, lacks cordality, distracting,
overlooked, addiction, passwords, rumors, misunderstanding, distracting
- When- need to get in touch with someone hard to reach, info is not time-sensitive, send
someone an electronic file or attachment, need to distribute info to a lot of people, need a written
record of the communication
- When not to- long and complicated, difficult convo
- Email tips- keep it short, meaningful titles and one per topic, watch CCs reply all, proofread, no
chain letters, avoid over-flagging, know audience
10 elements of effective email - Answer 1. Salutation - use "dear"
2. Honorific - be respectful, call them professor, NO ms, mrs, mr
3. Name- put their name
4. Meaningless nicety- "i hope you are doing well" be polite
5. Remember how they know you- something distinctive about you they would know to put face
to name
6. Real reason for email- concise what you need, no excuses, excessive detail or demands
7. Check syllabus and notes before asking, ask classmates
8. Ensure that you have read the syllabus and notes and clarify with them "it says blank so should
I blank"
9. Super polite restatement- "if you could lmk at your earliest convenience, i would really
appreciate it"
10. Sign off "best, thank you, sincerely"
Follow up- gently follow up
- Things to include- say you are a student in the class, say class name, section number on what
days it meets, ask question, get to point, ask how you want help from professor
Why it matters- a skill that you can take in real world, getting so many emails it's important you
know how to actually contact them
Time management
time wasters - Answer - ability to use one's time effectively or productively
Importance- make sure you have time for all important activities, to give structure to your days
and weeks, to assist in setting goals and in determining priorities
- Stress
Anxiety
Burnout
Procrastination
Perfectionism
Lack of planning
Unexpected events
Depression
Ignoring natural tendencies
Emails & social media
,MNG Q1 With Questions And Answers
Losing track of time
Ineffective studying
Disorganization
Bad habits
Television
strength finder - Answer
star pitch - Answer - A structured manner of responding to a behavioralbased interview
question by discussing the specific situation, task, action, and result of the situation you are
describing.
- situation: Describe the situation that you were in or the task that you needed to accomplish,
describe a specific event or situation, not a generalization of past, give enough detail, previous
job/ event
- task: goal working toward, objective, explain what trying to dp
- action: describe actions took to address situation with appropriate amount of detail, keep focus
on YOU, specific steps, particular contribution
- results: outcome of actions, what happened, how, accomplishments, learned
dos and donts of a killer presentation
virtual presentation - Answer - dont: Take too long on intro, Speak too slow or too dramatic,
Emphasize how important you are, Refer to your source too much, Crowd your slides, Use
jargon, Give too much background and details, Fail to check timing, Sound like your tlak is
mesmorized, Forget to make eye contact
- do: Frame story, Plan delivery, Develop stage presence, Plan AV
- be brief, be simple, think production, be specific, connect, synchronize, be early
presentation
- 4 steps - Answer 1. plan- who is your audience, why are they there, what is your goal, how
long will it be, where will it take place
--> business card test (make sure it fits on back of bus card so its not too long)
--> intro- get attention, main theme - content, summary/ conclusions- key message
--> dont read of script, pay attention to tones, transitions, dont be egotistical, dont use
complicated words to sound smart
2. prepare- personal notes, visuals, handouts
--> avoid karaoke, over-writing, busy slides; consider bullets instead of sentences, drip feed,
choose font well, color, complimentary images, consistency
--> Conceptualizing and framing what you want to say = vital
Start to end, consider relevance, quick intro
convince audience to care about topic
Specific examples, unique contributions, details, narrative talk
3. practice- craft is slow to develop, quick to diappear; more you practice better you feel; practice
room, technology, speaking , everything
4. presenting- make eye contact, smile, speak (project, confidence, enunciate, turn on, passion),
dont repreat words on slide, dont move too much
, MNG Q1 With Questions And Answers
how to give constructive crisism
four Rs
more tips
staircase - Answer - positive comments regarding situation in question, praise for persons strong
points, give criticism, remind person of strong points, offer support in areas for improvement and
leave on positive note
- respond- say thank you, record- details , reflect- on it later, react- act on it
- listen carefully without interupting, avoid objections, ask questions to gain clarity and
understanding, discuss implementation of the solutions
- deny- what problem?, defend - wouldnt understand, explain- i know but i did it bc, understand-
i see what you talking about, change- this is what im going to do about it
feedback - Answer - what went well... , even better if.. what went well...
-traditional- two doses of positive feedback, sandwiching negative or ciritical feedback
- lots of bread: weak - losts of ego stroking, other person may not even hear negative feedback
- wrap- ask what they think about performance, ask if you could share your impressions as well,
have discussion about it, critque and discussion intertwined
- open faced- significant amount of critical feedback, ego stroking at the end
- all meat- just critical message
Time management strategy 1 - Answer Knowing what is important to you and what your
priorities are allows you to put those things first as you schedule your time, and therefore guides
the way you manage your time.
- Determining priorities- Determining your priorities is a process of deciding which of several
options or tasks is most important. It involves deciding that one thing is more important than
another
Time management strategy II - Answer Set goals and make action plans
S - specific
M - measurable
A - attainable
R - relevant
T - time based
Time management strategy III - Answer Develop an "Action Plan"
Step by step plans of how you are going to accomplish your goal.
What are you going to do to reach your goal?
They allow you to break your goal down into smaller, more manageable portions and give you
the chance to make progress towards your goals.
Time management strategy IV - Answer The 80/20 Rule (Pareto's Principle)
80% of your results come from only 20% of your actions.
What are you spending your time on?
Are you focusing on the 20% of activities that produce 80% of the results in your life?