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Exam (elaborations)

ISDS Exam 1 Questions with 100% Correct Answers 2024/2025

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ISDS Exam 1 Questions with 100% Correct Answers 2024/2025 production - ANSWERSis the creation of good & services operation management (OM) - ANSWERSis a set of activities that create value in the form of goods and sevices by transforming inputs into outputs. The Supply Chain - ANSWERSA g...

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  • September 16, 2024
  • 10
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • ISDS
  • ISDS
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ISDS Exam 1 Questions with 100%
Correct Answers 2024/2025

production - ANSWERSis the creation of good & services



operation management (OM) - ANSWERSis a set of activities that create value in the form of goods and
sevices by transforming inputs into outputs.



The Supply Chain - ANSWERSA global network of organizations and activities that supply a firm with
goods and services



What Operations Managers Do - ANSWERSPlanning

Organizing

Staffing

Leading

Controlling



Ten Strategic Decisions - ANSWERS1. Design of goods and services

2. Managing quality

3. Process and capacity design

4. Location strategy

5. Layout strategy

6. Human resources and job design

7. Supply-chain management

8. Inventory management

9. Scheduling

10. Maintenance

, Productivity - ANSWERSis the ratio of outputs (goods and services) divided by the inputs (resources such
as labor and capital)



The Economic System - ANSWERSinputs -> transformation -> outputs(goods &services)



Productivity Variables - ANSWERS1. Labor = contributes 10% of the annual increase

2. Capital= 38% of the annual increase

3. Management 52%



Among the ethical and social challenges facing operations managers are - ANSWERSmaintaining a
sustainable environment



An insurance adjuster processes the claims of six policy holders in an eight hour work day. The adjuster
uses $5 in gasoline and $3 in forms and office supplies to complete the work. What is her labor
productivity? - ANSWERSProductivity = 6 policy claims / 8 hours

Productivity = = .75 claims per hour

anser=.75



differences between goods and services? - ANSWERSServices are generally produced and consumed
simultaneously; tangible goods are not.

*Services tend to be more knowledge based than goods.



An operations task performed at Hard Rock Café is - ANSWERSpreparing employee schedules



Increases in productivity are difficult to achieve if - ANSWERSthe task is more personal



The service sector has lower productivity improvements than the manufacturing sector because -
ANSWERSthe service sector is usually more labor intensive than the manufacturing sector



Which of the following appears to provide the best opportunity for increases in productivity? -
ANSWERSManagement

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