NUR 229 EXAM 2 STUDY QUESTIONS
AND CORRECT ANSWERS
4 functions of management/manager
Planning
Organizing
Directing
Controlling ✅planning - WHAT is to be done.
Must be congruent with strategies/vision
Determining requirements for work to be accomplished
Organizing - HOW it is to be done.
Aligns the work to be done. What resources are avail? Takes knowledge and
understanding
Directing - WHO is to do it.
Provide direction/supervision. Assumes responsibility, timely, competent
Controlling - WHO & HOW it is done. Cognizant of policies, procedures, regulations,
and communicate those. Data collection/analysis - gain info to implement mandates
4 characteristics and theories of management
Traditional
Behavioral
Systems
Motivational ✅traditional - scientific, bureaucratic, high level of productivity expected,
manager follows rules closely
Behavioral - human interaction, considers the workers needs
Systems - considers the parts of the whole, decisions based on how it will affect others
Motivational - analyzed what makes the workers productive and effective in the work
place, flexible
3 management styles
Democratic
Autocratic
Laissez-faire ✅autocratic - authoritarian, DIRECT, makes decisions without input from
others
Democratic - people oriented, GROUP FUNCTIONING
Laissez-faire - PERMISSIVE climate, with little direction or control
, Characteristics of generations - veterans ✅rely on tried, true and tested methods
Autocratic style of leadership
Characteristics of generations - baby boomer ✅caring for their own children and their
aging parents
Embracing technology to increase productivity and free time
Focused on building careers and loyalties
Autocratic leaders
Characteristics of generations - gen X ✅informative age
Little loyalty/confident in leadership
Frequently change jobs/positions to suit their lifestyle
Employment standards: *prefer motivational leader and democratic manager*
Technology has made them want immediate answers
Value their free time and want flexible scheduling
Characteristics of generations - gen Y ✅"millenium"
Children of the baby boomers
Optimistic, interactive, learn and adapt quickly
Multitaskers, fast thinkers, creative
NOT TEAM PLAYERS - creates a challenge
Characteristics of generations - gen now ✅never lived without internet or fast
immediate information
Need immediacy
5 types of power - legitimate ✅connected to a position of authority
Ex. Charge nurse or "head" nurse
5 types of power - reward ✅has the ability to provide or withhold rewards
Ex. Supervisor has say in scheduling changes/salary
5 types of power - coercive ✅derived from fear of consequences
Ex. Parents over children; fear of bad assignment from charge nurse
5 types of power - expert/information ✅possesses specialized knowledge, skills,
abilities that are recognized and respected by others - expert in an area
Ex. Nurse seeks enterostomal therapist for knowledge about ostomy
*information power may be most abused*
5 types of power - referent/mentor ✅power b/c other identify with them based on
similar personal characteristics and are well liked
Ex.
AND CORRECT ANSWERS
4 functions of management/manager
Planning
Organizing
Directing
Controlling ✅planning - WHAT is to be done.
Must be congruent with strategies/vision
Determining requirements for work to be accomplished
Organizing - HOW it is to be done.
Aligns the work to be done. What resources are avail? Takes knowledge and
understanding
Directing - WHO is to do it.
Provide direction/supervision. Assumes responsibility, timely, competent
Controlling - WHO & HOW it is done. Cognizant of policies, procedures, regulations,
and communicate those. Data collection/analysis - gain info to implement mandates
4 characteristics and theories of management
Traditional
Behavioral
Systems
Motivational ✅traditional - scientific, bureaucratic, high level of productivity expected,
manager follows rules closely
Behavioral - human interaction, considers the workers needs
Systems - considers the parts of the whole, decisions based on how it will affect others
Motivational - analyzed what makes the workers productive and effective in the work
place, flexible
3 management styles
Democratic
Autocratic
Laissez-faire ✅autocratic - authoritarian, DIRECT, makes decisions without input from
others
Democratic - people oriented, GROUP FUNCTIONING
Laissez-faire - PERMISSIVE climate, with little direction or control
, Characteristics of generations - veterans ✅rely on tried, true and tested methods
Autocratic style of leadership
Characteristics of generations - baby boomer ✅caring for their own children and their
aging parents
Embracing technology to increase productivity and free time
Focused on building careers and loyalties
Autocratic leaders
Characteristics of generations - gen X ✅informative age
Little loyalty/confident in leadership
Frequently change jobs/positions to suit their lifestyle
Employment standards: *prefer motivational leader and democratic manager*
Technology has made them want immediate answers
Value their free time and want flexible scheduling
Characteristics of generations - gen Y ✅"millenium"
Children of the baby boomers
Optimistic, interactive, learn and adapt quickly
Multitaskers, fast thinkers, creative
NOT TEAM PLAYERS - creates a challenge
Characteristics of generations - gen now ✅never lived without internet or fast
immediate information
Need immediacy
5 types of power - legitimate ✅connected to a position of authority
Ex. Charge nurse or "head" nurse
5 types of power - reward ✅has the ability to provide or withhold rewards
Ex. Supervisor has say in scheduling changes/salary
5 types of power - coercive ✅derived from fear of consequences
Ex. Parents over children; fear of bad assignment from charge nurse
5 types of power - expert/information ✅possesses specialized knowledge, skills,
abilities that are recognized and respected by others - expert in an area
Ex. Nurse seeks enterostomal therapist for knowledge about ostomy
*information power may be most abused*
5 types of power - referent/mentor ✅power b/c other identify with them based on
similar personal characteristics and are well liked
Ex.
