Emotional Intelligence (EI)
-:- - "The ability to understand, manage, and effectively express one's
own feelings, as well as engage and navigate successfully with those of
others"
- Strengthens business relationships
Empathy
-:- - "The ability to understand and share the feelings of anot...
✓ -:- Be engaged daily with small practices to help reduce your stress
levels, thinking your way out of stress is a limited approach
Being Assertive and Expressing Difficult Emotions
✓ -:- Be straightforward and communicate your frustrations clearly, b est
to communicate difficult emotions in person so they can see your body
language, expression, and content of your message
Bouncing Back from Adversity
✓ -:- We often concentrate more on our failures than we do on our
successes, "Bouncing back" means learning from you mistakes and
adjusting accordingly for the future, find a way to focus your energy on
the future instead of the past
Negative Personalization
3|P a g e | G r a d e A + | 2 0 2 0 2 5
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