Managing quality helps build successful strategies of
-:- differentiation, low cost, and response
A successful quality culture begins with
-:- an organizational culture that fosters quality
Which does not increase profit by improving quality?
increased productivity
higher warranty costs
i...
The American Society for Quality defines quality as
✓ -:- the totality of features and characteristics of a product or service
that bears on its ability to satisfy stated or implied needs
Which is an award for quality achievement in Japan?
Tookyo Medal for Excellence in Quality
ISO 9000
Malcolm Baldridge National Quality Award
Deming Price
2|P a g e | G r a d e A + | 2 0 2 0 2 5
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