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Salesforce Admin + Associate Certification Exam Questions and Answers
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Salesforce Admin + Associate Certification Exam Questions and Answers
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Salesforce Admin + AssociateCertification Exam Questions and
Answers
Multitenant - Correct Answers -A single application that serves multiple organizations
AppExchange - Correct Answers -Cloud computing marketplace through which end
users can access, download, and install software apps
Salesforce Help - Correct Answers -Where to find Salesforce resources such as
documentation, definitions, and release notes
Experience Cloud - Correct Answers -Salesforce product for building secure websites,
portals, and apps with connected data quickly
A company sells solar panels through a network of partners. The company wants to
create a private website where they can publish helpful content on products and allow
partners to collaborate on how to boost their sales.
Which product would be the ideal solution? - Correct Answers -Experience Cloud
Associate receives a request to make changes to an existing field. How should they
make this change to the existing field? - Correct Answers -Make the changes in
sandbox, test, deploy to production, and test
A consultant is working on a Salesforce implementation and has a question about the
proposed configuration. Which person should be recommended to answer the
consultant's questions? - Correct Answers -Solution Architect
What is a Solution Architect? - Correct Answers -Design domain-specific, multi-cloud
solutions on the Salesforce platform that power personalized, frictionless customer
experiences that maximize business value
Declarative - Correct Answers -Point and Click customizations
Trailhead Academy - Correct Answers -Expert Led learning and credentials
,Associate frequently views multiple reports located in different folders. What is an
efficient way to navigate to reports quickly? - Correct Answers -Add to report to My
Favorites
What do you use My Favorites for? - Correct Answers -To quickly access important
records, lists, groups and other frequently used pages
Sales associate wants to see graphical view of where all open cases are in the support
process. Where view should be used? - Correct Answers -Kanban
Kanban view - Correct Answers -Organizes a set of records into columns to track work
at a glance
In Setup, where can you check a team members login history? - Correct Answers -
Administration > Users > User record
Tab - Correct Answers -the starting point for viewing, editing, and entering information
for a particular object
Object Manager - Correct Answers -tool that lets admins access object management
settings for both standard and custom objects
Related List - Correct Answers -Includes Details and links to other records
What happens when a lead converts to a contact? - Correct Answers -an account,
contact, and optionally, opportunity is created
What is a formula field? - Correct Answers -An algorithm that derives its value from
other fields, expressions, or values. Formulas can automatically calculate the value of a
field based on other fields
Associate receives a request to make the Priority field visible. It should only be visible
when the Status of the custom Object record is set to Negotiation.
Which approach should the associate use to fulfill this request? - Correct Answers -
Dynamic Forms
How would you ensure someone is picking the correct picklist? - Correct Answers -Use
a dependent picklist to limit the subcategories available
Schema Building - Correct Answers -a tool that allows visualization and edits to the data
model
Object Relationships - Correct Answers -Master-Detail
Many-to-Many
, Lookup
How many custom summary formula field can a report include? - Correct Answers -5
Sales manager wants access to a report they need to modify. How do they get access?
- Correct Answers -Share the report folder
What is the reason all of the data is not visible when previewing the report? - Correct
Answers -only a limited number of records show in the Report Builder Data preview
How are Report Builder summary reports grouped? - Correct Answers -Grouped by
Rows
How are Report Builder matrix reports grouped? - Correct Answers -Grouped by
columns
How are Report Builder Tabular Reports grouped? - Correct Answers -No Groupings
What feature should the associate use to graphically display the information from
multiple reports on a single screen? - Correct Answers -Lighting Dashboards
Subscribe and Schedule Reports - Correct Answers -Receive refreshed report results
by email on a schedule
How can the Finance department use the platform - Correct Answers -Budget
management
Contract management
Pricing
How can the Product department use the platform - Correct Answers -warranty
management
Preproduction testing
product ideas and innovation
What does the Chatter feed provide? - Correct Answers -A way for multiple people to
comment and collaborate on a particular record
How can Supply Chain department use the platform - Correct Answers -Procurement
Vendor Management
Logistics
How can Ops department use the platform - Correct Answers -asset and facility
management
merger and acquisition
Business agility
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