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SalesForce Admin Cert Test 100% solved
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SalesForce Admin Cert Test
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SalesForce Admin Cert TestWhich set of information can an administrator specify in the company information page?
A) Fiscal Year, Password Policies, Default Time Zone
B) Business Hours, Translation Settings, Corporate Currency
C) Primary Contact, Chatter Settings, Set Domains
D) Organization Name, Default Time Zone, Default Language - Correct Answers -D:
Organization Name, Default Time Zone, Default Language
Which two sets of parameters are configured using Locale Settings?
*Choose 2
A) Business Hours and Holidays
B) Time and Number Display Format
C) Phone Number and Currency Format
D) First/Last Name and Date Format - Correct Answers -B: Time and Number Display
Format and D: First/Last Name and Date Format
Which two user interface settings should be used to allow users, with all required profile
permissions, to edit records in List Views?
*Choose 2
A) Enable Enhanced Lists
B) Enable Enhanced Profile List Views
C) Enable Enhanced Page Layout Editor
D) Enable Inline Editing - Correct Answers -A: Enable Enhanced Lists and D: Enable
Inline Editing
List View - Correct Answers -A list of records that meet specific filter criteria.
Salesforce Users at Ursa Major Solar complain that global search returns too many
records.
Name the two configurations that an administrator should perform to help users manage
search results. - Correct Answers -1. Specify the Search Filter Fields for the object's
search layout.
2. Reduce the number of records displayed for each object in the Search Results page.
What should an administrator do to assign a Service Cloud user license to a new user?
A) Create a new permission set license assignment.
B) Enable Service Console in Support Settings
,C) Clone the Sample Console and assign it to the user.
D) Enable Service Cloud User on the user record detail page - Correct Answers -D)
Enable Service Cloud User on the user record detail page
Which two requirements should the administrator consider when creating a new user in
a production Salesforce org?
*Choose Two
A) Usernames must be the same as the user's email address
B) Usernames must be in the form of an email address
C) Usernames must be unique across all production Salesforce orgs
D) Usernames must include the company's email domain - Correct Answers -B:
Usernames must be in the form of an email address and C: Usernames must be unique
across all production Salesforce orgs
A new employee is trying to login to Salesforce, but is having trouble and getting login
error messages. He reaches out to the Salesforce admin for help.
What should the administrator do first to troubleshoot login error messages?
A) Search the debug log for the error message
B) Log in as the user to view the error message
C) Check the user's login history related list on the user record
D) Review Entries in the Setup Audit Trail - Correct Answers -C: Check the user's login
history related list on the user record
What should the administrator do to prevent a user from logging into Salesforce
temporarily?
A) Change the user's login hours.
B) Delete the user's account.
C) Reset the user's password.
D) Freeze the user's account. - Correct Answers -D: Freeze the user's account.
The administrator is asked to deactivate the Salesforce user account for an employee
who has recently left the company.
When a user account is deactivated, what happens to the associated license?
A) The license is removed from the billable licenses for the organization.
B) The license is deleted.
C) The license becomes available for assignment
D) The license is automatically assigned to another user. - Correct Answers -C: The
license becomes available for assignment
User License - Correct Answers -Determines the baseline of features that the user can
access.
Permission Set - Correct Answers -A collection of settings and permissions that give
users access to various tools and functions.
The settings and permissions in permission sets are also found in profiles, but
permission sets extend users' functional access without changing their profiles.
, Profile - Correct Answers -Defines how users access objects and data, and what they
can do within the application.
When you create users, you assign a profile to each one.
What are two reasons a user cannot be deactivated? - Correct Answers -The user is the
recipient of workflow email alerts.
The user is a customer community administrator.
What standard object stores information about sales deals?
A) Opportunities
B) Products
C) Assets
D) Accounts - Correct Answers -A: Opportunities
Opportunities are sales deals in progress. Track progress by moving each opportunity
through a series of business milestones called stages, like Prospecting, Proposal Sent,
Negotiation, and Contract Signed. The goal is to win the opportunity, or move it to a final
stage that represents a successful outcome for your business.
A Sales Team member at Ursa Major Solar wants to view information related to one of
their accounts to have a 360-degree view of the customer.
Which two standard objects are related to account records?
*Choose Two
A) Campaigns
B) Opportunities
C) Cases
D) Leads - Correct Answers -B: Opportunities and C: Cases
Cases and Opportunities are standard objects related to an account.
Which three objects have a relationship with a Campaign?
*Choose Three
A) Contact
B) Opportunity
C) Account
D) Contact Role
E) Lead - Correct Answers -A: Contact B: Opportunity E: Lead
You can find the campaign related list on the Lead Object. A company's campaigns
typically target prospective customers (leads). A company's campaigns typically target
existing customers (contacts). Associate contacts and leads with campaigns as
campaign members.
Opportunities are related to campaigns and can track which opportunities were created
as a result of various campaigns.
Ursa Major Solar needs a field that reflects account size based on the standard field
Number of Employees.
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