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Salesforce Admin Exam with correct Answers
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Salesforce Admin Exam with correct Answers
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Salesforce Admin Exam with correctAnswers
Ursa Major Solar has a million new Account records to upload into Salesforce.
What is the recommended method for uploading this data? - Answer -A. Utilize the Data
Import Wizard.
Incorrect. Data Import Wizard is supported for loads up to 50,000 records at a time.
B. Utilize an AppExchange app.
Incorrect. AppExchange is a marketplace offering solutions, such as apps, components,
and consulting services.
C. Utilize the Data Loader.
Correct. Data Loader is supported for loads of up to 5 million records.
D. Request help from Salesforce.
Incorrect. Salesforce support is not needed. Data Loader is supported for loads of up to
5 million records.
A company needs its customer service agents to collect and display different
information on case records based on whether customers are calling in with a question,
product suggestion, or complaint.
Which three features should the administrator use to meet this goal?
Choose 3 options. - Answer -A. Support processes
Correct. Use multiple business processes to display different picklist values according to
each user's profile.
B. Record types
Correct. Customize the values in record type or business process picklists based on
your organization's unique needs.
C. Field level security
Incorrect. Field level security limits access to specific fields via profile permissions on an
object or page layout.
D. Page layouts
Correct. Page layouts control the layout and related lists on object record pages.
E. Permission sets
Incorrect. Permission sets extend a users' functionally.
Ursa Major Solar is importing data and has many records that do NOT meet the data
validation criteria.
, What will occur? - Answer -A. The import process will fail, but only for the records with
invalid data.
Correct. Salesforce runs validation rules on records before they are imported. Records
that fail validation are not imported.
B. The import process will abort when it encounters the first invalid record.
Incorrect. Salesforce runs validation rules on records before they are imported. Records
that fail validation are not imported.
C. The import process will require user authorization in order to import the invalid
records.
Incorrect. Salesforce runs validation rules on records before they are imported. Records
that fail validation are not imported.
D. The import process will ignore the data validation criteria.
Incorrect. Salesforce runs validation rules on records before they are imported. Records
that fail validation are not imported.
!Which two actions should an administrator perform to provide a sales team with an
easy solution for gathering customer requirements and sharing presentations with their
customers?
Choose 2 options. - Answer -A. Add customers to private Chatter groups.
Correct. Create a Chatter customer group. Customers can see only the groups they're
invited to. They can interact only with members of those groups.
B. Use Salesforce Files to post presentations in Chatter.
Correct. Post files to a Chatter customer group.
C. Ensure opportunity teams are created for customers.
Incorrect. Opportunity teams are for internal users.
D. Add customers to libraries.
Incorrect. External customers cannot be added to Libraries.
The managers at Ursa Major Solar asked the administrator to quickly provide access to
sales reports and dashboards.
How can this be done? - Answer -A. Search the AppExchange for free adoption report
apps.
Correct. The Salesforce Adoption Dashboards app can be found on the AppEschange.
B. Build reports and dashboards.
Incorrect. The Salesforce Adoption Dashboards app can be found on the AppEschange.
C. Use the Salesforce Auto-Report Builder.
Incorrect. The Salesforce Adoption Dashboards app can be found on the AppEschange.
D. Log a case to Salesforce Support.
Incorrect. The Salesforce Adoption Dashboards app can be found on the AppEschange.
An administrator at Ursa Major Solar is implementing an organization-wide default
option for the Account object.
What is a correct option for the administrator in this scenario? - Answer -A. Public
Read/Write/Delete
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