Salesforce Administrator Certification
Exam: Security and Data Management
Questions and Answers
The Security and Access section makes up what percentage of the Salesforce
Administrator Certification exam? - Answer -13%
Which key topics are covered in the Security and Access section of the Administrator
Certification exam? - Answer -Sharing rules, IP restrictions, and permission sets
The Executive Team at Ursa Major Solar is exploring ways to increase protection of the
organization's Salesforce data from unauthorized access. It has been proposed to
leverage the Trusted IP Ranges feature.
What is a benefit of entering Trusted IP ranges in the network access section? - Answer
-Users who log in within the network are not required to verify their identity
-Users logging in via the company network, a trusted IP range, are not required to verify
their identity.
The password policy in Ursa Major Solar's org shows that the length of time until
passwords expire is 60 days. However, sales reps are complaining that their passwords
expire every 30 days.
Where should the system administrator change the password expiration for the sales
rep users? - Answer -Profile assigned to the users
-Since the issue is affecting users with the same profile, the password expiration should
be adjusted for the profile used by the sales reps.
Ursa Major Solar's vice president of global Sales has requested that the sales rep
commission report be visible to the executive team.
How should the system administrator provide visibility to the sales rep commission
report to the executive team only? - Answer -Save the report in a folder shared with the
executive team
-Access to folder contents can be controlled based on roles, permissions, public groups,
and license types.
, How can a system administrator discover who added a field to the account page layout?
- Answer -Use the Setup Audit Trail
Ursa Major Solar uses a private sharing model for cases. Each product line has several
product specialists who want to have visibility to all cases involving their product line.
How should the administrator meet this requirement? - Answer -Create a predefined
case team for each group of product specialists and assign the team using Case
Assignment Rules.
Organization-wide Sharing Default (OWD) - Answer -Defines the default access level for
an object's records with organization-wide sharing settings.
Organization-wide sharing settings can be set separately for custom objects and many
standards objects, including assets, campaigns, cases, and accounts and their
contracts.
Ursa Major Solar created a new custom object to track inventory items. The support
team cannot see the Inventory object's tab.
What two settings should the system administrator check to find the cause of the
problem? - Answer -1. Support team profiles
2. Support team permission sets
Ursa Major Solar has three account record types: *Prospect, Customer, & Vendor*. The
Customer record type is only for accounts that have a *Closed Won" opportunity.
How should a system administrator prevent users from selecting the Customer record
type when they create new account records? - Answer -Remove the Customer record
type as an Assigned record type in the user's profile and permission sets
A system administrator cannot share a report folder.
What is the possible reason? - Answer -The folder is private.
Sharing Rules - Answer -Sharing rules give chosen users greater access by making
automatic exceptions to your org-wide sharing settings.
Use sharing rules to extend sharing access to users in public groups, roles, or
territories.
Role Hierarchy - Answer -Salesforce offers a user role hierarchy that you can use with
sharing settings to determine the levels of access that users have to your Salesforce
org's data.
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