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HCM Exam 1 Ch 1-8 Questions & Answers 2024/2025 $8.49   Add to cart

Exam (elaborations)

HCM Exam 1 Ch 1-8 Questions & Answers 2024/2025

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HCM Exam 1 Ch 1-8 Questions & Answers 2024/2025 6 Primary Functions of HCM? - ANSWERSPlanning, Organizing, Staffing, Controlling, Directing, & Decision-Making What is HCM Function 1. Planning? - ANSWERSDirection, setting priorities, determine performance targets (strategy, performance monit...

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  • September 19, 2024
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HCM Exam 1 Ch 1-8 Questions &
Answers 2024/2025

6 Primary Functions of HCM? - ANSWERSPlanning, Organizing, Staffing, Controlling, Directing, &
Decision-Making



What is HCM Function 1. Planning? - ANSWERSDirection, setting priorities, determine performance
targets (strategy, performance monitoring, customer service)



What is HCM Function 2. Organizing? - ANSWERSOverall design of the organization, providing structure,
thinking globally.



Organizational behavior (OB), culture walk (artifacts, disposed values, [2020 plan], underlying
assumptions



What is HCM Function 3. Staffing? - ANSWERSHire/fire, scheduling & budgets



What is HCM Function 4. Controlling? ANSWER - ANSWERSManage their performance & take corrective
action to increase performance, holding people accountable (disciplinary action)



What is HCM Function 5. Directing? - ANSWERSInitiating action through leadership, motivation &
communication



What is HCM Function Decision-Making? - ANSWERSCritical thinking, problem solving



What are the 3 Levels of Management? (Focus Managers have in Decision-Making) - ANSWERS1. Self-
Management

2. Unit/Team Management

3. Organizational Management

, Define Level of Management: Self-Management - ANSWERSHow can you manage these functions?,
maintain positive attitude, being responsive & following through with people



Define Level of Management: Unit/Team Management - ANSWERSManage others in effectively
completing the work through task interdependence



Define Level of Management: Organizational Management - ANSWERSMake organizational decisions,
managers working together as part of the larger organization



Efficiency vs. Effectiveness - ANSWERSEfficiency- are things done right?



Effectiveness- are the right things being done?



Define Leaders - ANSWERSMore external to the organization, inspires, a trait, create policy/plan, create
shared purpose, empathetic, embrace diversity (Ex. health policy laws, government, financial
stakeholders)



Define Managers - ANSWERSMore internal to the organization, a title, enforce plans, day-to-day
operations, can be leaders (Ex. administration professionals, operations, management focus)



List Managers Overall Competencies - ANSWERSStaffing personnel, assuring patient-centered practices,
controlling resources, supervising the service provided, overseeing adherence to regulations,
counseling/developing employees, managing operations



List & Define Leadership Competencies - ANSWERS•Overall: establishing mission, setting
vision/direction, motivating stakeholders, effective spokesperson, determining strategies for the future,
transforming organization, networking



•Functional & Technical: knowledge of business/business actions, strategic vision, decision
making/quality, managerial ethics & values, problem solving, systems thinking, governance

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