BUSMHR 4020 Exam 2 Questions And Answers Graded A+
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Course
BUSMHR 4020
Institution
BUSMHR 4020
Contingency Theories - ️️theories that look at the interaction of characteristics of
both the leader and the situation
(behavioral styles, path-goal, leadership substitutes)
Behavioral Theories - ️️leadership theories that identify behaviors that differentiated
effective leaders from in...
BUSMHR 4020 Exam 2
Contingency Theories - ✔️✔️theories that look at the interaction of characteristics of
both the leader and the situation
(behavioral styles, path-goal, leadership substitutes)
Behavioral Theories - ✔️✔️leadership theories that identify behaviors that differentiated
effective leaders from ineffective leaders
negotiation and conflict resolution across cultures - ✔️✔️1. Descriptive Approach
(Negotiation Process and Behavior): differences in negotiation processes and behaviors
in different cultures
Communication Styles - ✔️✔️behaviors that are extensions of values, norms, cognitive
structures
Direct (US) vs Indirect (China)
Silence vs verbal overkill
use of praise
Language Pragmatics - ✔️✔️The understanding and use of language in a given
context.
nonverbal communication - ✔️✔️communication using body movements, gestures, and
facial expressions rather than speech
2. Cultural dimensions approach: Cultural values and norms of participants home
societies
3. Holistic approach: Considers both knowledge structures of the participants and the
social context in which the negotiation takes place
Work Goals - ✔️✔️Individual work motivation is influenced by why people engage in
work and what they value in their work.
Language - ✔️✔️symbolic code of communication w/sets of sounds
, The interest that people show in different work goals in different societies is important
for fine tuning organization reward practices, so that they will fit the priorities of
employees in different societies.
Work Centrality and Organization Commitment - ✔️✔️- Another aspect of work
motivation is the generalized degree to which work is central to one's life.
- Originally discussed as being about whether a country had a strong work ethic
- Book Example: 93% in Japan to 69% in the United Kingdom would continue working
after after winning a lottery
Designing Motivating Jobs - ✔️✔️the job's meaningful, workers feel responsible for
outcomes, and workers know the actual results of work activities.
think of Job characteristics Model (PPT Ch7)
- Skill variety: different activities requiring different abilities.
- Task identity: Requires the completion of a whole and identifiable piece of work.
- Task significance: Has a substantial effect on other people.
- Autonomy: Has substantial freedom, independence, and discretion.
- Feedback
Leadership - ✔️✔️meaning and importance of leadership differs across cultures
Western Leadership Theory - ✔️✔️Describer as having progressed through 4 distinct
periods: trait, behavioral, contingency, and implicit theories
trait theories of leadership - ✔️✔️focus on personal qualities and characteristics
implicit Theories - ✔️✔️the way in which the sorts of scripts, schemas, and other
cognitive characteristics influence how subordinates perceive and react to a leader
- followers develop mental representations or prototypes of leaders through exposure to
social situations and interactions with others
Non-western Theories of Leadership - ✔️✔️leadership theories that aren't native to
western cultures
1) Performance-Maintenance Theory
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