ISQS 3344 TTU Lay Exam 1 Questions and
Answers Verified by Expert 100% Correct |
Updated 2024-2025
What are some of the current challenges in operations management? -
ANSWER - Globalization
- Supply chain partnering
- Sustainability
- Rapid product development
- Mass customization
- Lean operations
What are the ten strategic decisions? - ANSWER - Design of goods and services
- Managing quality
- Process and capacity strategy
- Location strategy
- Layout strategy
- Human resources and job design
- Supply-chain management
- Inventory management
- Scheduling
- Maintenance
Eli Whitney, in the nineteenth century, provided the foundations for - ANSWER
standardized interchangeable parts made by machines to exact specifications
, Henry Ford is notes for his contributions to - ANSWER Assembly line
T or F: Operations management is applicable to only manufacturing - ANSWER
False. It can also be applied to services
How can productivity be improved? - ANSWER - Labor, capital, and
management
- Basic education appropriate for the labor force
- Diet of the labor force
- Social overhead that makes labor available
What can complicate productivity measurement? - ANSWER Not setting proper
standards for quality, external elements
Why is productivity more difficult to improve in the service sector? - ANSWER -
Typically labor-intensive
- Frequently focused on unique individual attributes or desires
- Often an intellectual task performed by professionals
- Often difficult to mechanize and automate
- Often difficult to evaluate for quality
Reasons to study operations management include learning about: - ANSWER -
how people organize themselves for productive enterprise
- know how goods and services are produced
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