WGU C215 Operations Management PVDC Final EXAM Questions With Correct Solutions All Verified By An Expert A+ Graded
3 vistas 0 veces vendidas
Grado
WGU C215
Institución
WGU C215
Which definition is used for quality, evaluates how well a product performs its intended function? - ANS Fitness for use
14 points for quality improvement - ANS Which total quality management (TQM) process was developed to stress management's responsibility for quality?
ISO 9000 - ANS S...
Correct Solutions All Verified By An
Expert A+ Graded
, Which definition is used for quality, evaluates how well a product performs its intended function?
- ANS Fitness for use
14 points for quality improvement - ANS Which total quality management (TQM) process was
developed to stress management's responsibility for quality?
ISO 9000 - ANS Set of international standards on quality management and quality assurance,
critical to international business
-TQM process consists of 13 published standards and guidelines
-Like when joint commission shows up at the hospitals
K
Checklist - ANS A list of common defects and the number of observed occurrences of these
defects.
C
scatter diagram - ANS a plot of two variables showing whether they are related
LO
Control Chart - ANS A graph that shows whether a sample of data falls within the common or
normal range of variation.
mean - ANS A statistical measure of central tendency, or average, based on dividing a total by
the number of individual cases.
YC
assignable causes of variation - ANS -Causes can be identified and eliminated
-e.g. poor employee training, worn tool, machine needing repair
common causes or random - ANS Stuff you cannot identify
-Random causes that we cannot identify, unavoidable
D
Cpk measures - ANS How close one is to a target and how consistent one is with the average
performance.
U
-How closely it measures
Six Sigma - ANS Technical tolls and people involvement
ST
The empirical rule, 3 standard deviations. This is 3 sigma's.
6 sigmas and you are almost at 100%
DMAIC
DMAIC (Define, Measure, Analyze, Improve, Control) - ANS a six sigma process that outlines
the steps that should be followed to improve an existing business process
define stage - ANS includes the voice of the customer and value stream
Job Design - ANS It does not have anything to do with people.
-The process by which managers decide how to divide tasks into specific jobs
Los beneficios de comprar resúmenes en Stuvia estan en línea:
Garantiza la calidad de los comentarios
Compradores de Stuvia evaluaron más de 700.000 resúmenes. Así estas seguro que compras los mejores documentos!
Compra fácil y rápido
Puedes pagar rápidamente y en una vez con iDeal, tarjeta de crédito o con tu crédito de Stuvia. Sin tener que hacerte miembro.
Enfócate en lo más importante
Tus compañeros escriben los resúmenes. Por eso tienes la seguridad que tienes un resumen actual y confiable.
Así llegas a la conclusión rapidamente!
Preguntas frecuentes
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
100% de satisfacción garantizada: ¿Cómo funciona?
Nuestra garantía de satisfacción le asegura que siempre encontrará un documento de estudio a tu medida. Tu rellenas un formulario y nuestro equipo de atención al cliente se encarga del resto.
Who am I buying this summary from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Studyclock. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy this summary for $14.49. You're not tied to anything after your purchase.
